Breakfast hours 5 - 8 AM! Not customer focused timing. But breakfast was a joke anyway. They made minimal effort to meet what other franchises do very well - and did not succeed. I had to spit out the old dried out scrambled eggs. Sausage patties cold. Sliced white bread. No English muffins. No bagels. Everything offered was a poor version. Also, was told I ordered a smoking room. I didn't recall or want that when reserving on my phone. But couldn't guarantee I made that mistake. So they kept me in it. Opened the room door - hit in the face with strong smoke smell. Immediately asked to change rooms without doing anything. in the room. They had rooms to change us to. But only if we paid another $20. Later review of booking revealed the room was never identified as a smoking room. They are a rip off.

I booked a nonsmoking room but was given a smoking room.

The room stunk so bad, and we had to febreeze everything we brought with us before going anywhere. We also had to leave a day early due to work , but the manager never called my husband back to discuss refund options.

The staff was nice the room was remodeled and clean

Not much, free breakfast was ok.

Mold build up in the air conditioner and the deadbolt lock didn’t work in room 130 so we switched rooms to 123 and ended up in a room with black mold in the bathroom. They said this was the last room they had and if we had the extra money we would’ve found somewhere else to stay.they also took a $50 deposit said it would automatically go back on my card at check out and we still have not received it!

To be charged as told Could have been cleaner

The size of the tv

Empty coffee filters paint all over floor, no top covers, not enough lighting, very low beds, no comfortable chair to sit in

The breakfast was not edible.

The grounds were filthy. Open bottle of liquor on sidewalk for days.

The jacuzzi was nice.

Room wasn't very clean. Breakfast was cold.