Easy to get to. Spacious parking and safe lot.

No air conditioning in the lobby. Room was not cleaned and ice bucket still had the old bag with water in it. Continental breakfast had watered down gravy and no water to drink. Pancake machine was not working properly.

Location to upper dells is perfect

The room smelled strongly of wet dog. The carpet was damp when we arrived, guessing they tried to clean it, but the entire room smelled heavily of wet dog. We tried using about half a can of air freshener on the carpet over the two nights we were there. It did not help.

Laxation

Parking small

The things I like about the property was that it was clean, nice staff, Fresh food, Swimming pool

N/A

Location, the hot tub was lovely.

The entry was filthy the whole time we were there, one of our outlets ( right by the bed) didn’t work, there were stains on our carpet and the bathroom floor was gross! It was obvious we were seniors but our room was the very furthest from the elevator. Some of the staff were very nice while others acted like it was a gross inconvenience to provide a washcloth.

Okay

Pillows to high

Everything room slide staff elevater

Dirty yard out front only

The front desk manager was alone when we first got there, having to check in guests, get things for rooms, and fix things. For us, he replaced a toilet seat that fell off when raising the lid. Water pressure in the shower was very good. Decent hot tub.

The toilet seat fell off without secured bolts and wung nuts, so I'm wondering if the toilet was ever cleaned? I'm sooo glad no one was sitting on it! Rhonda left an envelope soliciting for money to clean the room. Since we were there for just two days, we hung and reused towels and such and never did see Rhonda. The front desk usually wasn't attended when you needed a towel or something-maybe staff is doing double duty all of the time? No healthy breakfast choices were available like oatmeal or non-dairy milk. While I realize this is sacrilege in the dairy state, on their breakfast bar, a folded cold egg was stuffed with a processed cheese conglomeration. Should I be reporting this?! The pancake machine was also broken. We bought breakfast for the next day.

the hot tub and pool

Staff was VERY pleasant, polite and accommodating.

The room wasn’t very clean. Dust on top of furniture. Light fixture between bed wasn’t secured to the wall. Breakfast items weren’t very hot. The person attending the breakfast bar was efficient, but after emptying the garbage they proceeded to check all the breakfast items BEFORE washing their hands.

Breakfast was great and the whirlpool was relaxing

The room was very clean. The staff was helpful upon arrival. There were nice options for breakfast.

I was pleasantly surprised at how clean the hotel room was.

The room was very comfortable and clean. The staff was friendly and helpful.

all was good with us.

Breakfast was ok, pool was to much bleach.

Great location for walking to downtown area.

One of the 2 queen beds was full of food crumbs, which were also all over the bedside table, implying that at least one of our beds was not changed between stays. Light in the bathroom flashed like a disco and made for a very unpleasant shower experience.

Our room had a deck overlooking a woods; I didn't expect such a nice view.

Nice looking property in good location.

Winter time...ALOT of COLD air coming in around air/heating unit. Had to use 2 towels to stop the cold. Hard to regulate heat because of this. Told staff but seemed unconcerned, no one came to check! Spent 4 days with this. Also, breakfast was awful. Seemed like because it was off season, no one cared.

Pool and balcony

Breakfast could of been better

Location

pool was great, my son loved it convenient location as well.

beds weren’t that comfortable but were horrible