Welcoming and friendly staff. Outstanding breakfast. Very comfortable bed and pillows. loved the river walking path nearby.

pricey

Very friendly staff. He brought out the free cookies just as we walked by. Breakfast was good. Good location.

Its a little pricey but good quality and cleaner then the other hotels in Hamilton

The breakfast was great, a lot of variety, and nutritious. Eggs cooked just right and sausage tasty and not greasy.

Nothing to dislike.

Shower ,

Need to pick your game up...place use to be pretty good. Chairs in room uncomfortable. Shampoo was a used bottle 1/2 gone. Breakfast bar ...juice machine not working no biscuits...everyone coming in wanted biscuits. These are easy things that should have been taken care of.

Lots of choices , fresh fruit is a must! Very good breakfast buffet!

The property is beautiful, rooms are amazing and it’s so convenient that the pool and spa is open 24/7. Really nice to be able to go down and access it when no one else is in there!

The miscommunication between the property and (booking.com online agent) helping me with extending my stay @ the property. Don @ the property asked Carlos to call him back in 30 minutes because he was checking in people & had people on the phone on hold; Carlos never called him back therefore causing us a whole mess of issues extending our stay which was inconvenient, cost us more money and we ended up having to switch rooms (WAS NOT HAPPY)