The staff was great and very helpful.

My room 341 had an ongoing roach issue inside the refrigerator cabinet

location, and the room theme was great!

there was NO HOT WATER! my room should have at LEAST BEEN PRORATED!!

Ambiance

No real issues

free breakfast

old rooms, it and an old odor smell, door knob to bathroom was hanging off and bathroom door couldn’t close right

The front desk staff was nice

I didn’t have a shower curtain on my room and when I was brought one it has mildew at the bottom of it

A dead roach was in the room heater didn’t work

A strangers socks were in my "clean bed". The extra door lock was missing, leaving a hole in the frame. The toilet was not securely screwed down. I found 2 hairs in my eggs during breakfast. Very ran down facility! Pictures a very deceiving!!!!

We did not stay and have still haven’t gotten a refund. The room was dirty and clearly hadn’t been wiped down after several stays. The smell was nauseating.

Didn’t have breakfast

No soap in bathroom No shower curtain in bathroom 2 of the 3 lights above the bathroom sink didn’t work

the hotel was in an easy to reach location and the room itself was great! staff was very friendly and accommodating

it definitely was an older building but that doesn’t bother me

didn't eat breakfast.the location is excellent.

the swimming pool could be cleaned

The price and the 2 staff member, Stacey Journet ,and Eric

I am African-American woman, my mother and my daughter. We have very dark skinned it up and we use the face towels and the towels to clean our faces and the general manager, Stacy Henry after we checked out charge my car $250 and said that it was a make up and feces. we were racially profiled. I have been a general manager for years of a hotel and I would never also the hotel had blood on the mattress. My room dad requested on the first floor was not available. The white guy who was checking me in knew nothing had a bad attitude, there was no towels floor was dirty sofa bed had mildew and mold that was room 110. They nice guy I think it’s a black guy name Eric he said let me clean another room for you which was 112 steel. It was not to the part that we needed and I’m also a nurse and I’m very offended that the general manager Stacy, Henry would accuse me and my mother and my daughter of putting feces on a towel when I’ve been a general manager for years, I would never recommend this hotel to anyone until the general manager Stacy Henry is removed. She’s a horrible person. She has no values and clearly it’s unprofessional and I will continue to fight for my money even if I have to take them to court and I am so serious and It was just the disrespect of the general manager I’ve never been insulted at my character in my name to be tarnished like this woman, did I would never I promise you I will never, and I suggest you never if your dark skin women and you feel like you wanna wipe your makeup off please don’t go to this hotel because she will charge you $250 for towels and let’s clear this up never was the room clean in four days and three nights no housekeeping nasty disgusting but I had no choice because it was Mardi Gras in Lafayette tLouisiana in the hotels were very limited.

Breakfast was good

The loud guest drunk guest next door to me. I did go to the front desk to see if they could change my room but there was no more available rooms.

Room

Bad breakfast

Breakfast was soooo good!

Someone needs to up the cleanliness and the maintenance of the facility.

location great to to the college

the toilet in our bathroom would not flush. went to front desk and was immediately given a new room. and it was an upgrade.

the staff training tried to be helpful with what they to work with.

The hallway to our room had a smell hard to describe but I can’t get it out of my nose,everything was run down, not the staff’s fault ,it looks like the hotel has been upgraded in long time .

very clean amazing staff

breakfast wasn’t the best but I never expect much from hotel breakfast

10/10 for the staff. Really helpful

The breakfast can be improved.

Staff was apologetic of room quality.

Room was filthy.

Nice staff, ok room (2nd one, first was borked)

Had to ask for supplies even though we booked ahead. 1ST room light not working, 2nd room missing smoke alarm, table sticky, can hear everything next-door. Only one person assigned to do reception, housekeeping and breakfast! ? Not fair on them or us.

the property had roaches, everyday there was more! the carpet was dirty, the bathroom towels still had hair in them, the bathroom was never cleaned , there was small hairs on the wall and shampoo , over all the room grossed me out and i will not return

dirty rooms were filthy they charged me then tried to charge my card multiple times after they had already received payment the staff was rude the front person was just nasty and has a horrible attitude will never stay at this property again nothing like the pictures they post