St Charles Coach House, Ascend Hotel Collection
Hotel em New Orleans, LA
Hotel 3 estrelas
Motivos para reservar
Os hóspedes adoram aquiOs hóspedes dão uma nota máxima a esta propriedade
Cancelamento grátisReembolso total se você mudar de ideia
Bom preço para essa localizaçãoOs preços dos imóveis nessa área são geralmente mais altos
Sobre este hotel
St Charles Coach House, Ascend Hotel Collection
Com uma localização privilegiada, no bairro de Lower Garden, em Nova Orleães, o St Charles Coach House, Ascend Hotel Collection está localizado a 1,1 km do Cemitério de Lafayette, a 2,4 km do Centro de Convenções Morial e a 3,2 km do Mercedes-Benz...
Comodidades
Ar-condicionado
Cozinha ou kitchenette
Internet/Wi-Fi
Fumar permitido
Estacionamento
Varanda ou pátio
TV
Acessível para cadeiras de rodas
Jardim
Ideal para famílias
Mapa de New Orleans, LA
Quartos disponíveis
Standard King Room - Non-Smoking
1 Cama king size • 28 m²
Acomoda 2
Você será direcionado para Booking.com para obter disponibilidade e preços
Deluxe King Room - Non-Smoking
1 Cama king size • 35 m²
Acomoda 2
Você será direcionado para Booking.com para obter disponibilidade e preços
Queen Room with Two Queen Beds - Non-Smoking
2 Cama queen size • 29 m²
Acomoda 4
Você será direcionado para Booking.com para obter disponibilidade e preços
Superior King Room - Non-Smoking
1 Cama king size • 45 m²
Acomoda 2
Você será direcionado para Booking.com para obter disponibilidade e preços
King Room with Balcony - Non-Smoking
1 Cama king size • 42 m²
Acomoda 2
Você será direcionado para Booking.com para obter disponibilidade e preços
RRRR
Avaliações e comentários
Avaliações 100% verificadas
10.0 / 10.0
Our stay was exceptional. The staff was outstanding and the access to the trolley was a bonus. The kindness of the staff was amazing. The rooms were huge with plenty of room for two for a longer stay.
The only problem I had was that there was no grab bar in the shower and that is a safety feature. The other problem was just one sink. and no other areas to store personal items. A few shelves in the shower area would be a great addition along with a safety bar in the shower.
7.0 / 10.0
The property was not close to all of the activity, but still within distance. The property was quiet for most of the stay. The employees were very accommodating when needed.
The key cards always had to be reset before entering the room again. It got to the point where I asked them to reset the key before going up to the room on the elevator so I wouldn’t have to come back down. Apparently the keys are really sensitive with being close to anything magnetic, including your phone.
10.0 / 10.0
Trolly right across the street
Secure on site parking
Nice safe neighbourhood
Walking distance to historic homes in garden district
Nice modern room
Excellent coffee and breakfast in cafe next door
Nothing except wifi was slow
10.0 / 10.0
Location and value were excellent. Very clean. Free parking and access to the street car was great.
7.0 / 10.0
Staff was so friendly and accommodating. No matter what time we came in, there was someone to greet us at the desk. Also loved the free parking!
We could tell the room had not been thoroughly cleaned... there was someone's used soap bar in the shower, as well as things on the floor, like nuts of some sort.
6.0 / 10.0
Nous avons apprécié de pouvoir garer sans frais notre voiture sur place, dans un parking couvert non surveillé. C'est d'ailleurs la raison pour laquelle nous avions choisi cet hôtel, mais c'est malheureusement le seul point positif de notre séjour.
Notre chambre était de loin la moins agréable des huit chambres de notre séjour du Texas à la Louisiane. D'aspect vieillot, mal agencée et pas très propre (beaucoup de poussière, serviettes des clients précédents pas changées). Il n'y a aucune animation ni équipement à notre connaissance sur place, et nous n'avons pu obtenir aucune information des réceptionnistes, peu disponibles et toujours occupées à consulter leurs téléphones.
5.0 / 10.0
Maybe it was just a bad day for the hotel, but here is what happened:
1) The first rom had a bad smell in it, we had to move to another room
2) There was a strong smell of cleaning supplies in the hall
3) There was a water leak in the appliance room close to our room there was a loud noise from the cleaning vacuum the whole morning
4) Finally, after all of this, when we decided to check out and find another place, we were charged for the whole next day (we checked out around 1:30PM)
8.0 / 10.0
La limpieza de la habitación y el confort de la misma. Muy cómoda.
Para que los que les gusta caminar, la ubicación es un poco solitaria y oscura de noche se puede sentir un poco insegura . Te puedes encontrar a lo largo de la Av. St. Charles algunos indigentes que duermen en las calles . Es mejor rentar algun vehículo o tomar taxis de noche. De día todo bien, al centro llegas a pie sin problemas porque todo esta cerca.
10.0 / 10.0
Close to everything downtown
Homeless people hanging around down the street
10.0 / 10.0
We loved the location! Staff was personable. They went out of their way to make sure we were comfortable. The room was exceptionally comfy. Definitely recommend!!!
No restaurant :(
10.0 / 10.0
I loved the staff they were great and very enlightened and very knowledgeable also enjoyable
There’s nothing not to like about this beautiful establishment
8.0 / 10.0
Location is excellent; walking distance to many activities. Staff were friendly, room was large. Quiet at night. Free secure parking was a definite plus. Sitting area in the patio was nice. Avenue Café for breakfast in next block.
Wish we could have gotten on the balcony overlooking St Charles Ave for evening drinks.
10.0 / 10.0
Wonderful location with several options of things to due in walking distant. Excellent staff way better then you could ever expect!!
n/a
9.0 / 10.0
Staff was extremely helpful and friendly! Big thank you to Leonce for sightseeing tips! Hotel is on St Charles Ave. and offers garage parking onsite for a reasonable daily fee. The famous St Charles trolley stops right in front of the hotel. If you go during Mardi Gras the parade route passes the hotel. Room 19 was well insulated for noise. Beds were comfortable. TV,
air conditioner, fridge, and coffee pot worked well.
Shower door trac needs a bit of lubricant. Toilet likes to run, so jiggle handle to make sure plunger is seated properly after flushing. I forgot to mention this to staff when I was there.
9.0 / 10.0
Convenient parking and friendly staff
Room couch and rug need cleaning
9.0 / 10.0
Staff was super friendly and helpful. Very clean and comfortable and the decor was cool.
10.0 / 10.0
It was very nice and clean, very well taken care of…
Nothing at all
10.0 / 10.0
The hotel renovations are beautiful and the staff was very kind and helpful. I enjoyed exploring this part of the city.
10.0 / 10.0
the staff is amazing . we will always book with this hotel due to the staff, the manager, Leo and housekeeping staff and other staff as well
absolutely nothing
10.0 / 10.0
Front desk staff were amazing! First day they gave us a list of the best spots and good places to eat at so we were never questioning what to do as we had a good few days worth of activities to get through. Nice location, bourbon and decatur street were only a 10min drive away. Hotel was also nice and quiet. 10/10 would recommend. When I come back I'll definitely be booking in here again!
10.0 / 10.0
the staff were amazing, super professional and very kind. we loved how all the staff recognized us and remembered our schedule to help accommodate us better when we come in from work. housekeeping and front desk have been amazing as well as the manager, she was amazing. Leo was also extremely helpful and very kind. we will continue to stay at this resort just because of them.
absolutely nothing. everything was perfect
9.0 / 10.0
I like that the hotel is located right in front of a trolley stop that will tale you to the French Quarter or the City Park. Rooms are nicely appointed and spacious.
The AC unit in my room was extremely loud and would wake me up out of my sleep when it kicked on at night. Also blackout curtains didn't move to cover the whole window only part of it.
7.0 / 10.0
There could’ve been a better selection of breakfast items. We only saw graham crackers and goldfish
The towels were dirty and the second night there were no small towels available
8.0 / 10.0
The Staff at the hotel were so friendly, the rooms were very pretty and lush. Our king suite had enough room for our whole party to sit comfortably. The room was very clean and all the decor was very stylish. It started raining and the staff gave us umbrellas, which was so kind. I did appreciate the text communication for the rooms and letting us know when they became available.
The Booking.com site was not accommodating when we tried to change the credit card to make the payment. One of the rooms was FULLY charged before we even got there. We asked to be close together, but one of our party was on another floor. We put all of our names on the various rooms and it didnt appear the information was forwarded to the hotel to help reference our rooms. There was no place to eat in the hotel, most of the sitting was outside, in the summer in NOLA, this is not nice, some way to cool the areas should have been made available. The garage was dark and with the holes in the roof during the rain made it dangerous to walk through. I felt very unsafe even during the day. Some guy came out of the darkness and was within feet of me, It scared me. Someone or some type of lighting needs to be added. The "breakfast" was a few apples and oranges. The restaurant and bar has been blocked and closed, we were told it was now an event center. There was no one there to help us unload our bags and no real place to wait in the vehicle near the entrance. The worse of all, there was nigh construction with lights going directly in to the room and no way to black it out. The noise actually woke up 2 members of our party in different areas of the hotel. Some of the windows for "the view" had some milky film on them, you could only use a few of the windows to see "the view". Since the hotel didn't offer any where to eat, it shouldnt appear on the website, that's very misleading. We had planned to have our other family and friends join us there, that was such a disappointment.
10.0 / 10.0
The staff was friendly from the start. Very informative as this was our first trip to Nola.
Cost of parking. When I initially booked parking was free.
10.0 / 10.0
Leonce’s friendliness
9.0 / 10.0
Previous Reviews….were right!!!
Rooms were comfortable, spacious and the decor up to date! Slept great. Off street secure parking a plus. Great staff! Friendly and helpful. A welcome change from some properties. Trolley Car literally across the street.
“Covid” took the restaurant out.
6.0 / 10.0
The room was fantastic - spacious, comfortable, clean.
The common areas were not as great - cheapish decor, and smelling strongly of industrial cleaner (especially the elevator - almost gag-inducing odor). Staff was notably lackluster in terms of enthusiasm and professionalism.
10.0 / 10.0
loved the decorating. it was clean and comfortable. also very quiet
I can’t think of anything I didn’t like.
Perguntas frequentes
Qual é o custo deste hotel em comparação com outras opções em New Orleans?
O preço médio dos aluguéis em New Orleans é R$ 1.701 por noite. Esta acomodação é R$ 984 mais barata do que a média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em St Charles Coach House, Ascend Hotel Collection. Para obter mais informações, recomendamos que você entre em contato com a propriedade sobre onde estacionar.
Há uma piscina neste hotel?
Não encontramos uma piscina listada como uma comodidade para este hotel. Se uma piscina for importante para a sua estadia, recomendamos verificar com a propriedade.
St Charles Coach House, Ascend Hotel Collection aceita animais de estimação?
Infelizmente, este hotel não aceita animais de estimação. Tente pesquisar novamente e filtrar por “Animais de estimação permitidos”
Quais comodidades estão disponíveis em St Charles Coach House, Ascend Hotel Collection?
Encontramos 10 comodidades para esta locação. Isso inclui ar-condicionado, cozinha ou kitchenette, internet/wi-fi, fumar permitido e estacionamento.