C'était pour nous un hotel de transition

Le petit déjeuné peu varié

It was pretty clean. And my children enjoyed their hot breakfast.

The location is extremely dangerous and scary. The cops are around constantly, sirens going off and people screaming. Homeless people with drug problems and mental illnesses roam around the motel all night long. The parking situation is really bad. If you can even find a place to park, you can hardly fit your car in the parking spaces. The management and the staff were not welcoming, helpful, or friendly. For example, I was given the wrong room. I was traveling with three teenagers and was expecting a suite. Instead, I was given a standard double queen room. And although I was staying for three days and four nights, the management did not even try to rectify the situation, nor even apologize about giving us the wrong room. In fact, the staff treated me like an idiot and as if it was my fault. And although the room was clean, the beds were like sleeping on springs (I’ve stayed in plenty of motel 6s that were more comfortable), and the pillows they give you are the size of throw pillows for couches. Also, do not be misled by the beautiful pictures of the pool and hot tub. The pool is extremely small and the hot tub did not work the entire time we were there. Do not wash your clothes in the washing machine, because it smells like stinky socks and mildew. And to top it all off, they promised that they would only hold onto $37 of my vacation money as a deposit, when in fact, they held almost $80, so I was not able to spend that money on my vacation. This is not what I expected from a Comfort Inn. It was definitely not comfortable. It was a nightmare, and I will never stay there again.

Standard 2-star American hotel. Very adequate for a short stay to see Santa Cruz. Breakfast was good. Staff were pleasant. Bed was comfortable. Adequate parking right outside the room.

The jacuzzi was in the bedroom, as opposed to the bathroom, which is a little unusual. The room smelt damp when I checked in, probably due to same. The hotel is a little hard to find.

Price is affordable for a night stay. Staff are friendly Enough parking space with no charge

The room was not clean. Found some dog food on the carpet and under the sink. You can smell someone was smoking from another room. Not roomy enough

The room was a good size and clean. Staff were friendly and helpful

The location and getting into the place is pretty terrible. Pretty sure the photos and location I reviewed for this location was actually the photos and location/description of the Comfort Inn close to the beach- not cool

Most of the staff were nice

The pool and hot tub were closed for three days and was disappointed since I had young children with me. Booked two rooms and the one rooms air conditioner didn’t work so we got moved to another room and that air conditioner was making a very loud noise so let maintenance know but never got resolved.

The breakfast was great. The staff was great.

The room had a strange chemical odor to it, and one of our rooms was not ready at check in.

Kids liked the waffle maker at breakfast