Extended Stay America Suites - Austin - Round Rock - South
Hotel em Round Rock, TX
Motivos para reservar
Cancelamento grátisReembolso total se você mudar de ideia
Ótimo para animais de estimaçãoTraga todos os seus amigos e familiares, até mesmo os peludos
Inclui itens essenciaisAnimais de estimação permitidos, Cozinha ou kitchenette, Ar-condicionado e muito mais
Sobre este hotel
Extended Stay America Suites - Austin - Round Rock - South
Isto. Estadia prolongada. América - O Austin - Round Rock - South está localizado em Austin e foi especialmente concebido para estadias mais longas, com todos os quartos com uma cozinha totalmente equipada.
Comodidades
Ar-condicionado
Animais de estimação permitidos
Cozinha ou kitchenette
Internet/Wi-Fi
Estacionamento
Lavanderia
TV
Acessível para cadeiras de rodas
Ideal para famílias
Mapa de Round Rock, TX
Quartos disponíveis
Queen Studio - Disability Access/Non-Smoking
1 Cama queen size • 28 m²
Acomoda 2
Você será direcionado para Booking.com para obter disponibilidade e preços
Queen Studio - Non-Smoking
1 Cama queen size • 28 m²
Acomoda 2
Você será direcionado para Booking.com para obter disponibilidade e preços
Studio with Two Double Beds - Non-Smoking
2 Duplo • 28 m²
Acomoda 5
+
Você será direcionado para Booking.com para obter disponibilidade e preços
RRRR
Avaliações
Avaliações 100% verificadas
2.0
Price, but after staying, it felt over priced.
I asked for a new room, they were sold out and offered a refund.
Small Room, hallways and room entryway smelled horrible. Probably cheap cleaning products or dirty mop water. Gross.
Back door propped open (even though it has key entry), not very safe.
People are partying in and outside the hotel, relatively loud and busy.
Smoke detector was taped up by previous people, maintenance laughed it off. Obviously rooms have been smoked in, and you can tell.
1.0
Nothing, we didn’t stay. They sold our room. I tried calling to ask about late check in. I mentioned that the room was under my husbands name and automatically became dismissive towards me. I said ok I’ll see if my husband can call. Since my husband does not know English and was stuck at work. I asked since they couldn’t give me information, what was the latest we could check in. They replied 1 am. So I figured he didn’t need to call anymore since we were planning on arriving a little pasa 10 pm. We get there and they told him there was no room even though you had already charged us.
Did not stay.
6.0
good
1.0
it was pissy it’s stunk the bed was kinda firm the microwave wave was nasty it’s was like a wet dog had been in there for days
10.0
It felt very homey. Felt like I was staying in a little studio apartment
3.0
the location made it a easy choice to stay at for our group.
the manager was very rude towards us and the other people in our group. we stayed the first night in a room that flooded from the bath tub. and the front desk closes at 11 at night. so we had water in our room and had to use all our towels to stop the water from going everywhere. when I notified the manager in the morning, her first response was what did we do to flood her room. then she didn’t believe us that it happened so she made me fill the tub again. just to see for herself. so when I asked for a discount she refused and said she would move us in to another room. but that if I complained then we would have other problems, so first off I don’t like being told I make stories up, and second off I don’t like being threatened by a general manager at your hotel because I asked for a discount being that we couldn’t shower the first night. then she told my friends when they checked in that she was just going to clean that room and resell it to someone else.
1.0
Had coffee…nothing else that was on offer looked appealing. Muffins looked and felt stale to the touch!!!
Everything!!!
5.0
Nothing. Entry was small, crowded, and a wet mess. Their systems were down and we couldn't even check in. We ended up having to stay someplace else.
See the above.
1.0
checked in and had to check right back out. dirty tampons in the toilet , poop on the toilet seat and staff disrespectful
nothing
5.0
The location was half way between family members.
The kitchen was not furnished. Had to ask for dishes and utensils. Hot water worked for the tub but when switched to shower you only got cold water. We asked for either another room or repair the shower . WE WERE IGNORED , no feed back provided although the room next door remained empty and the occupancy rate remained low throughout our 4 day stay. No ice was available. The internet site said breakfast was included but they only had coffee, granola bars & small muffins. (No milk, juice, yogurt or oatmeal, etc.) There were no handicap provisions except for a ramp.
The ladies at the front desk were very nice but were not authorized to make decisions. If management were as helpful perhaps our stay would have been acceptable, even given all the other issues.
1.0
I didn’t get to see it.
The front desk lady cussed me out so I left.
10.0
staff
7.0
The staff was great and very accommodating! The location is also quite good, not too noisy for being next to the highway and plenty of emergency shopping stops near by.
It was not very clean, there was hair on the floor and stains on the bed (not the sheets, those were clean). It could use a bit of a more thorough cleaning.
1.0
TERRRIBLE TERRIBLE TERRIBLE. Attendant unavailable. She knew I was there but didn't want to help us because it was 11:30pm when we got there. She said we should have gotten there earlier. (We had a reservation). Waited 30 mins to get started with check-in. Then we got our room and found it full of trash, bed all torn up, TV on, had not been cleaned. Waited another hour to get it "cleaned" but was horrible. Bottom sheet not changed, had donut sprinkles all over it, no pillowcases, only 1 bath towel, no hand towels, no washcloths, no soap, no shampoo, carpet was not vacuumed. Tried to get towels but attendant was not at desk (for the whole night) and refused to come out of hiding in employee break room to help us. It was past 1am by now. I finally barged in to employee break room and demanded towels. She said she would not help me because I wasn't nice to her, because I lost my temper. Who wouldn't? She said I couldn't have any towels and threatened to call the police on me if I didn't stop bothering her.
I attached a picture below showing the pillows we were provided with NO PILLOWCASES. Attendant didn't care and said I should be thankful to her for cleaning the room.
1.0
the other guests were friendly
unprofessional staff, location, clientele
1.0
I didn't like anything about it they have fugitives and the whole hallway smells like weed the whole time we were there.
Everything I didn't like any of it we had change the bedding take out the trash do all the above sweep and mop
10.0
Friendly desk associate
Good room location overlooking my cat parking spot
Comfortable bed
Small old microwave
Pets in building
1.0
I didn't like many things...
I booked a room with booking.com.
The front desk lady didn't know how to use the computer and she told me they don't have a room for me. "No room, no room!!". She was kind of rude too and didn't know English well. I talked her into cleaning one of the dirty rooms which she did. I slept ok. "Breakfast" had only hot water and porridge bags, coffee and muffins. Worst thing was the check in fail.
1.0
The room was excellent and roomy for a low price.
The staff was rude and was not at front desk to give us our room for approximately 2 hours.
7.0
Nice and friendly staff. Beds were comfortable and spacious
They didn't have hot breakfast and the to go breakfast was limited. And in the room they didn't have chairs for the table they had
Perguntas frequentes
Qual é o custo deste hotel em comparação com outras opções em Round Rock?
O preço médio dos aluguéis em Round Rock é R$ 944 por noite. Esta acomodação é R$ 475 mais barata do que a média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Extended Stay America Suites - Austin - Round Rock - South. Para obter mais informações, recomendamos que você entre em contato com a propriedade sobre onde estacionar.
Há uma piscina neste hotel?
Não encontramos uma piscina listada como uma comodidade para este hotel. Se uma piscina for importante para a sua estadia, recomendamos verificar com a propriedade.
Extended Stay America Suites - Austin - Round Rock - South aceita animais de estimação?
Sim! Este hotel aceita animais de estimação. Para obter mais informações, recomendamos entrar em contato com o fornecedor da reserva para saber sobre as políticas para animais.
Quais comodidades estão disponíveis em Extended Stay America Suites - Austin - Round Rock - South?
Encontramos 9 comodidades para esta locação. Isso inclui ar-condicionado, animais de estimação permitidos, cozinha ou kitchenette, internet/wi-fi e estacionamento.