location, bed, clean, nice room and parking

Breakfast was a joke. One of the worst.

Extended Stay America Suites - Somerset-Franklin is a very clean and quiet facility. We loved the super clean rooms with the comfortable beds & cleaned & comfortably padded carpeting that had no stains; clean bathroom and kitchenette. The hallways are very clean and vaccumed. The laundry room and vending area is very clean. The upkeep of the facility and exterior property is excellent. The exterior grounds are nicely manicured. Everyone is friendly. We were very impressed being there and will reserve again at this facility. We loved our stay here!

No hot breakfast items or hot sandwiches - only muffins & coffee.

The location was close to shopping and restaurants. The room was equipped with a full size fridge and kitchenette w/stove.

We booked and paid for two nights and left after the first night because there were roaches in the kitchenette. We did not want to bring home any roaches.

The woman at checkin was very friendly.

We were charged the full rate even though we paid through booking.com The refrigerator was dirty, the chair was broken, the air conditioner did not cool the room. tThe whole 3rd floor smelled of marijuana. We were promised continental breakfast but there were only a few muffins and oatmeal packets. Nothing was available the day if checkout, not even coffee.

The location was awesome and the room was clean and comfortable.

The parking was not private as I had thought. It was regular parking.

Clean

The fact I was charged twice

the hotel was very clean and all of the staff members were absolutely amazing. I had a wonderful experience here I definitely will be back soon

I like everything

I was told at the time of check-in that they cancelled my reservation it because they found bed-bugs in the room, and there is no other room available. There was no email or any kind of notification. I had to find another hotel. They still went ahead and charged me for the night, I have called booking.com and the hotel and but they have not refunded yet. BEWARE...STAY AWAY.

Dont cancel a reservation.