The Black Swan Lee - Lenox, Ascend Hotel Collection
4.3
Excelente(567 Avaliações)Hotel em Lee, MA
Hotel 3 estrelas
Motivos para reservar
Ótimo para animais de estimaçãoTraga todos os seus amigos e familiares, até mesmo os peludos
Inclui itens essenciaisAnimais de estimação permitidos, Cozinha ou kitchenette, Ar-condicionado e muito mais
Reserve com confiançaTemos parceria com os principais sites de viagens para que você consiga um ótimo negócio na acomodação perfeita
Sobre este hotel
The Black Swan Lee - Lenox, Ascend Hotel Collection
O Black Swan Inn, Ascend Hotel Collection está convenientemente localizado no sopé das Montanhas Berkshire.
Comodidades
Ar-condicionado
Animais de estimação permitidos
Cozinha ou kitchenette
Internet/Wi-Fi
Lareira
Fumar permitido
Estacionamento
Lavanderia
Varanda ou pátio
Hidromassagem ou spa
TV
Acessível para cadeiras de rodas
Academia ou centro de fitness
Ideal para famílias
Mapa de Lee, MA
Quartos disponíveis
2 Duplo • 22 m²
Acomoda 4
Você será direcionado para Booking.com para obter disponibilidade e preços
1 Cama king size • 22 m²
Acomoda 2
Você será direcionado para Booking.com para obter disponibilidade e preços
1 Cama king size • 28 m²
Acomoda 2
Você será direcionado para Booking.com para obter disponibilidade e preços
1 Cama king size • 34 m²
Acomoda 2
Você será direcionado para Booking.com para obter disponibilidade e preços
2 Cama queen size • 28 m²
Acomoda 4
Você será direcionado para Booking.com para obter disponibilidade e preços
RRRR
Avaliações
4.3
Excelente(567 Avaliações)Avaliações 100% verificadas
4.3
The location was great. It's a dog-friendly hotel. The breakfast was nice. There's an Indian restaurant right in the hotel as a dinner option. And it was very quiet inside even though it seemed to be full.
The bathroom fan was extremely noisy and rattling. They were to look at it after we left.. The room was kind of tight around the two full-queen beds. There should be a nightlite in the bathroom. The price could have been a bit lower, but we had booked shortly before our trip.. Some plain cottage cheese would have been appreciated at breakfast.
4.3
We loved our stay here. The location is absolutely wonderful ---- convenient for all our outings and right on a lake. We had morning coffee and evening aperitif out on the balcony and watched a couple of spectacular sunsets there too. Hotel staff is exceptionally friendly. We had dinner all 3 nights at the restaurant in the lobby, Mint. Food was so carefully prepared with particular freshness and brightness in the spices and service was excellent. The automatic espresso machine in the breakfast was available 24 hours a day!
We would have loved to have a 2 door refrigerator rather than the mini fridge and we like a microwave in the room. However, we were able to use the microwave in the breakfast area. Breakfast offerings were not particularly appealing to us since we did not enjoy the egg/sausage/American cheese biscuit sandwich which was the only hot protein option. And, we would have liked to have had breakfast outdoors or with easier access to outdoors. It seems a missed opportunity to not offer that choice.
4.3
Location was good...
The toilet was dirty and had to call the house keeping for that. Looks like toilet were never cleaned after last guest.
4.3
Have stayed there numerous times. Close to area attractions and dining. Their restaurant on site is awesome.
No elevator but stairs are manageable (only 2 story) and staff will help if requested.
4.3
My requirements were minimal. So I was in general very satisfied. I was mostly a morning coffee drinker with a donut/bagel/croissant and a hard boiled egg. The staff was very responsive, friendly and accommodating. The room was clean and nicely presented, and (except for one morning) was well supplied with the towels I required. The view was the parking lot, but I didn't stay in my room and the view in general was good as there was a wall(?) etc, abutting the roadway - not unattractive.
I would be happy to stay there again should I return.
I was not attracted to the breakfast display, doesnt mean it met anyone else's expectations.
I realize this is a separate venue; but I went into the restaurant to order some light Indian food. The waiter wanted me to order immediately, but I hadn't checked out the menu. Meanwhile he went about waiting on other people and never came back to me so I left and never went back. And I like Indian food and have had it numerous times.
4.3
Location and price
Very load!
4.3
Perfect location. Near to Downtown Stockbridge and all area activities. Very clean with comfortable room and bed. Breakfast included! Indian restaurant on site was convenient and yummy.
Wish fireplace was working - for decorative purposes only. Found out at departure that some superior rooms do have working fireplaces.
4.3
The location was close enough to restaurants and activities.
Right after accessing the free Wi-Fi my phone was compromised. I typically don’t access unsecured Wi-Fis but the property is in a blackout area. No service for neither phone. I emailed the property to investigate their Wi-Fi connection but never heard back from them.
4.3
Our lakefront room with porch was the perfect getaway with friends. The Indian restaurant was fantastic. Will stay here again.
Nothing.
4.3
View of the lake is lovely and location is very convenient.
Coffee wasn't as good as usual (weaker) and hot water wasn't hot enough. Breakfast could use an overall upgrade.
4.3
Nice folks. Nice room with coffeemaker. Generous e breakfast. Beautiful lake!!
Noisy refrigerator—- they are replacing it. Yay
4.3
Location and staff
Physically it’s kind of a dump. We had a mechanical issue that got fixed. Harsh bright lights everywhere. Rock-hard pillows. Paint peeling and thin walls.
4.3
Gorgeous view, quiet, balcony
No safety bar in bathtub/shower
4.3
The property is basically a motel. If the room doesn’t face the lake it faces a parking lot. I went to the room and it was dingy and smelled stale. Misrepresented by Booking
.com. I would not stay at the property and left. The management was gracious in refunding my money.
4.3
Location and nice staff. Clean too
This part of the lake not as attractive. Also the outside could us some work. More space for people to enjoy.
4.3
Staff helpful and friendly
4.3
Beautiful view of the lake. Decent breakfast.
Mint Restaurant (on site, but not associated with the hotel) was not good.
4.3
Room was very nice. Asked for the lake view. Should’ve asked for second floor. Next time.
Full breakfast option is always nice. Happy to pay more for eggs and meats. The breakfast provided was very good. Plentiful and great for the price.
4.3
The hotel was lakefront and the view was nice. It was quiet, clean and comfortable. Great for a night stay. Variety of coffee /tea options available until 10pm, which was great. Hot water/ shower had sufficient water flow.
For people who mistakenly assume that you can walk around the lake, there is a residential house right next to the hotel, so you only have limited access to the lake, mostly right in front of the hotel. Breakfast was mediocre. Musty smell in the hallways.
4.3
Loved the comfort of the room. High end finishes; glassware, mugs, brand name coffee maker, lots of outlets, granite bathroom countertops, lots of towels, shampoo, hair dryer, professional grade A/C unit, comfortable large beds, space for everything! Thanks so much!
4.3
The bed, location, view
The staff wouldn't split payment on two different cards
4.3
Enjoy the room
No microwave When you turn the sink water on it smelled like mildew
4.3
I like that there was a restaurant on site to have dinner
The breakfast was simple but fine
It was a one night stay so it was perfect
It was nice for what we needed
It would have been nice to have a pool
4.3
We stay here pretty regularly. The rooms are comfortable. The people are great.
4.3
Comfortable, quiet room
4.3
view. comfort of bed. being able to bring my dog. allowed to check in a little bit early. breakfast exceeded expectations.
4.3
Excellent Indian restaurant - very good food
4.3
The view was nice, the room very comfortable with a small seating area to watch TV, ( we were there Superbowl weekend ), or just look out at the lake. The restaurant was nice, the food was excellent, and service great.
We upgraded to a room for people with mobility issues as my husband has two bad knees and severe arthritis and they named a flat fee for the upgrade, but didn't mention that this fee would be for both nights, so when I went to check out, I owed another 27 dollars, so the upgrade wasn't 27, it was 54 dollars. I just wish they would have given me the total price instead of the price for one night. Also, the room we were in is supposed to be wheelchair accessible and most of the room was, but if anyone is in there with a wheelchair they're going to have a very hard time going out onto the porch because of the large lip for the door track and the fairly large step down. There should be a ramp at least for them to go down. My husband even had a hard time and he's not in a wheelchair.
Perguntas frequentes
Qual é o custo deste hotel em comparação com outras opções em Lee?
O preço médio dos aluguéis em Lee é R$ 1.780 por noite. Esta acomodação é R$ 1.310 mais barata do que a média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em The Black Swan Lee - Lenox, Ascend Hotel Collection. Para obter mais informações, recomendamos que você entre em contato com a propriedade sobre onde estacionar.
Há uma piscina neste hotel?
Não encontramos uma piscina listada como uma comodidade para este hotel. Se uma piscina for importante para a sua estadia, recomendamos verificar com a propriedade.
The Black Swan Lee - Lenox, Ascend Hotel Collection aceita animais de estimação?
Sim! Este hotel aceita animais de estimação. Para obter mais informações, recomendamos entrar em contato com o fornecedor da reserva para saber sobre as políticas para animais.
Quais comodidades estão disponíveis em The Black Swan Lee - Lenox, Ascend Hotel Collection?
Encontramos 14 comodidades para esta locação. Isso inclui ar-condicionado, animais de estimação permitidos, cozinha ou kitchenette, internet/wi-fi e lareira.