This was a great stay. The hotel was under constuction but it was done in a way that didn't affect us negatively at all. To our surprise, our room was upgraded to a 2 bdrm, 2 bath and that was a wonderful surprise.

Felt safe Room was clean

Loud Doors slamming Messy floors

Staff was amazing and super helpful! Easy and quick check in and even quicker checkout! Love these rooms! Loved the art, the bed, the curtains and how well the wall color went with the furniture! I didn't want to leave this room! So easy and convenient for the History Museum!

They are currently under construction so it may be a lil further walk to get to breakfast or outside.

Very nice staff and room

The air conditioning wasn't working and no one was available to help. Toilet height seemed low. The room was very nice and comfortable.

Location was the only thing I liked

Construction is far beyond “room renovation”. Jackhammering started at 7 AM on Friday and was so loud we had to vacate our room for the whole day and leave early on Saturday when it started up again at 9 AM. Management did nothing but apologize, via email, for not being able to update all websites as to true extent of the construction. This is completely unacceptable and shameful. As far I am concerned, their construction “disclaimer” is false advertising and extremely misleading.I should have been given a refund. I will NEVER stay at a Holiday Inn again.

Location

Certain staff(Jacqueline) were rude when we requested items. Whether they had the requested items or not, doesn't constitute the rude behavior. Correct me if I'm wrong, but they are in the hospitality business, they in fact were not hospitable. Several amentities they claim were available on this site were not. From the pool to the temp control in the room, and on top of that the microwave didn't work; all items this site claims were available. When you pay for these things you expect to have them at your convenience. We pay hard earned money to be comfortable while away from home. I highly do not recommend this hotel if you're looking for any real hospitality.

It was close to the hospital that I had surgery at

Renovations going on

Breakfast, the room, hotel close to our purpose (the Convention Center). Nice, friendly staff (except for one), including the construction workers.

Construction at the hotel. The pool & spa were closed, we had children that were very disappointed. I was disappointed that the hot tub was closed. No one informed us when we reserved. No one informed us when we checked in, we did not know until the excited children went to look at the pool.