The location. They accommodated my request to check out an hour later.

Their elevator was not working, my room was at the end of the hallway on the 2nd floor and I was not given prior notice. I was having some knee pain and was there to have a nice overnight stay, would have appreciated a heads up so that I could have cancelled my booking . It would have been nice if they gave me a little discount for the inconvenience but they never offered anything.

It was close to Caribou Coffee.

1. The elevator didn’t work. We were put on the 4th floor (hockey team). Our team mom had to carry all the food she made for us by herself no help given by staff or offered. 2. Pool wasn’t working. 3. If you wanted to eat breakfast we had to go to the other hotel. 4. Charged us over $300 for a room that we used. The parents cleaned the room, emptied the garbages. 5. Paid over $100 for a room .... when I went to the front desk the staff didn’t care. Just said she will inform management. If all of this is going to go wrong for a hotel the least they could do would be comp the room so the teams can be together especially if they are doing the cleaning of the room. Do better!

The elevators didn’t work the pool didn’t work no breakfast restaurant overpriced