location

Only two waffle makers caused a long line and wait. Would recommend them opening it earlier (7:30a) to spread out attendance. Need more parking options too.

Location was great. Breakfast was self-serve waffles. They were good. Coffee was good, and I really appreciated the hot cider in the evening. I loved talking to the international staff.

The website needs to be improved. There were facilities there such as an indoor pool and hot tub, which were not listed on the website, so I didn’t bring my swim suit. I couldn’t find whether rooms had dishes or not. They need more information about places to cross country ski, hike and snow shoe on the facility web site. You should let the staff ski without paying so that they get to know the offerings better.

We loved the location and the ambiance of the place. The temperature of the room was too hot. Maybe because of being on the 3rd floor. Moguls restaurant was great! Enjoyed the fitness room and loved skiing at Lutsen!

Instead of just a shower, a bathtub would've been nice.

The location is perfect and offers shuttle to the ski area.

After coming back from a day of snowboarding, it would be nice to have ability to dry off my mittens and boots. The room did not have these amenities even though it's a ski resort.. Disappointing

accessibility

the amenities, little soap, shampoo etc

the pool and coffee

we had a room that was connected to another room abs the people in the other room were quite loud abs disturbing

N/A Nothing was open

The room needs a major updating. The room was so small we didn't have room to put away any of our clothes, we lived out of our suitcases, which took up precious space. The person upstairs sounded like a giant walking around, all day and all night. You need to highlight the size of the room to anyone considering staying.

the view was great!!

couldn’t find the ice machine

Nice place. Clean and in a great location..

There was no breakfast, since you asked. I liked that the beds were comfortable.

I didn't like that after starting to wash my face at 8:30 am the hot water disappeared and I had to wash in cold. That night I took a shower at 10 pm but the water would be hot for a few minutes, then turn quite cold, then lukewarm--several times. Not fun. I lodged a complaint with the front desk but never heard back.

Nice location to get North or South, lots of adventures to find in the area. Rooms are comfortable. Head up the hill alittle more for a great view!

The hotel is nice, a bit outdated. Had a smell, but housekeeping sprayed cleaner that helped. One lady at front desk, super nice, but overworked/alone- stood around waiting. No stairs! had to go up and down steps to get to pool and ice, etc. Restaurant closed our entire stay, outdoor pool was cold. Jacuzzi inside, nice - but needs window blinds, that sun is so bright.