best room services and excellent parking . The staffs were cooperative and professional. The hotel is located at best place to downtown and other part of the city. nice place to stay with family .

no much problem.

Good

None

Location

Only having limited breakfast choices

It was in a good location for our trip. I like the layout of the room. Parking was ample. Breakfast was good.

Nothing

Cleanliness

Ubicación

La limpieza terrible, llegamos y el lavabo estaba lleno de tierra y tapado, las camas y almohadas no eran cómodas y el desayuno de muy mal sabor, terminamos cancelando la estancia a los 2 días, definitivamente no lo recomiendo

Friendly front desk staff who always helped immediately whenever we needed supplies. Breakfast offered a good selection and coffee was always nice and hot. Public areas were always clean. Pool was nice!

Wifi could be quicker.

New hotel, quite, clean.

When I booked the room on booking.com it was not clear that the parking will cost $26/day. It is not special parking structure and it is not safe, just usual parking around the building. I think it is very expensive. The breakfast was not so good and the breakfast room was not big enough to accommodate all guests, on Sunday we could not find the place to seat an took our food to the room. I didn't like the room design: the bathroom and toilet rooms are just opposite the bed.

Wonderful, organized breakfast choices, but no bacon or waffles. Otherwise, wonderful selections.

Eating area was open to the lobby, but pleasant enough.

Amazing and caring staff. We stayed for my father’s funeral and felt so comfortable. Greatest experience we’ve had.

Better breakfast

Breakfast was good, very popular. Front desk staff was friendly and helpful. Hotel facilities were spotless and well kept, room was nicely organized and roomy with king bed, separate toilet and shower room, which was great, nice desk area, sofa seating, little kitchenette. We slept really well while there. Very nice experience and definitely would go again when in the Mission Valley area. Starbucks-adjacent, near everything you need.

Lots of selection for breakfast . It was very good .

Wasn’t happy about having to pay for parking .

Our room was really clean, beds were comfy. Good amount of room for our family of 5. Plus staff was very friendly and breakfast was good.

Nothing.

The room size was great, with a dedicated office The staff were extremely friendly and helpful. The breakfast was rich and fresh. The pool was warm and clean

Our bathroom sink kept overflowing (even when we did not use it), randomly started extracting water from both sinkholes. This only happened to one of our rooms out of two rooms, the other room was perfectly fine.

Everything specially the location and size of the room

The breakfast was poor

La habitación, confortable y bien ubicado el hotel.

El desayuno tenia muy pocas opciones y cantidad de alimentos.

Fair, but no daily variety in Breakfast

Charge for parking

Breakfast was fine. Hotel had good indoor security. Room key or call button for staff were required to enter hotel. There were a couple homeless men on the property next door but none on the hotel property.

In room menu for local delivery was outdated, the business is closed. Otherwise zero complaints.

We enjoyed the breakfast, the pool, and entertainment.

No replacement of towels, should've been done everyday without guests asking for them. Shower bathroom door was hard to slide freely, the WIFI was slow when connecting to Netflix, and sink water doesn't flow freely.

Location was pretty close to everything. The staff was friendly and helpful.

Beds were not that comfortable. Breakfast included time frame ends a bit early.

HORRIBLE!!!!! They charge $25 PER NIGHT for parking!!!!!! AND THEY DONT TELL YOU ABOUT IT!!! I was NEVER told that I would have to pay $25 per night for parking or I would have found another hotel to stay at! This is ridiculous!!!! Especially when you have a handicap plaque. I was NEVER told this when I checked in NOR was I told this when I booked online!!!! NO NEED TO UP CHARGE CUSTOMERS!!!!! HORRIBLE!!!!

the location, and the set up in the rooms perfect. spacious rooms

no waffles for breakfast…

Clean and good price with breakfast include

If breakfast can close later instead of 9:00 am, and more choices breakfast will be great

Front desk Staff was friendly and overall presence of hotel was welcoming. Happy was very informative and informed us during check-in of the lack of water issue in the hotel. Great customer Service.

No water in hotel for2 hours after we checked in. Had to go out to local eatery establishment to use restroom and spend time away from hotel while water issue gets resolved. Also, sat breakfast was to start at 7am but did not start until 7:10. We came downstairs promptly at 7am because we had to leave hotel by 7:15 to make an appt in the city. Therefore we only had 5 mins to eat breakfast. Disappointing.

there was no lotion.

The staff was amazing. The property was very clean, and it was nice to have the convenience store by the lobby, and free breakfast.

No complaints.

very clean and great costumer service