The ambiance of the hotel in general and room was nice. The toiletries provided were high quality. Spa service was good, had both sauna and steam room available for guest use. Gym area was nice and not too busy.

No ice was available for self-service, poor responsiveness to request for ice. Food was terrible to mediocre at restaurant and very expensive, $50 for a bad breakfast, walked to McDonalds the next morning for better food (yes, it was that bad). Had beef tartare one night, which was acceptable but not well executed. Advertised as museum hotel at booking, but had just uninstalled all exhibits 3 days prior to our stay. Paying cash for anything was a terrible ordeal, they did not have any change available and acted like they had never seen cash before. No on site parking available, garage across street was $5.00 each time you left, or overnight valet for almost $30 at hotel.

Like the location.

We did NOT get what was advertised as this hotel is rebranding. No room refresh. Out of coffee. Out of toilet paper. No valet after 11:00 pm. On-site restaurant only available for dinner. No minibar. TV turns off on its own. Internet down quite a bit. No art exhibits as advertised. All but 3-4 art pieces are gone. What I booked according to the site is NOT what we got.

Breakfast and food generally was fine. (I didn’t try the main restaurant). The staff were friendly. The property was quirky but interesting. Location suited my business needs.

Nothing in particular.

Dog friendly hotel Doorman gave dogs treats in the morning. Loved the gallery

Artwork, how fun. Food was terrific, staff there was terrific

Parking

It is unique being in a museum and historic building. It has a very eclectic vibe. The hotel is clearly committed to sustainability and supporting all types of people. All staff members made us feel important and welcomed.

The electricity went out a couple of times during our stay this weekend but staff helped us work around the situation.

Incredible property. Very cool remodel. The art installations were very creative.

it’s very unique

location

All the staff was so nice and loved the art exhibit.

The spa lacked services like mani/pedis.

I’m big on art. The experience was amazing

Breakfast could have been a little better

The room was amazing! It was spacious and very comfortable and clean.

I loved that there was a restaurant and bar in the hotel. Because there wasn’t much to do close to the property it was convenient to have something to do in the hotel.

the staff is well trained and nice. restaurant was very good. room is good for the price.

I’d like a menu in the room for the restaurant.

The hotel itsself is stunning and the art is incredible. Dinner at Mama Eddy's was fantastic, as was breakfast in the morning. This is a great hotel and would recommend to anyone.

The hotel exceed all expectations.

Can hear everything from room, people in other rooms and people in the hallway and it is very loud. Room said city view and we were looking over the back of the building facing the trash and peoples apartments. Multiple people can look straight into your room from their apartments.

The art gallery is super cool! The rooms are huge and very clean!! Thankful for a restaurant opens early and provides a healthy breakfast. Staff was great. Honestly, zero complaints!

The hotel is super cool. Spa was wonderful. We loved the gym and saunas. We did room service before we left and the staff was super friendly, but the food was just okay for the price. Will definitely return. We loved this place.