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Inn Marin and Suites, Ascend Hotel Collection

Property building
Property building
Lobby or reception
Lobby or reception
Lobby or reception
7.2
Excepcional(467 Avaliações)

Hotel em Novato, CA

Hotel 3 estrelas

Motivos para reservar

Inclui itens essenciaisJardim, Piscina, Cozinha ou kitchenette e muito mais
Reserve com confiançaTemos parceria com os principais sites de viagens para que você consiga um ótimo negócio na acomodação perfeita

Sobre este hotel

Inn Marin and Suites, Ascend Hotel Collection

Com uma piscina exterior aberta durante todo o ano num jardim de 2 hectares, este hotel dispõe de quartos com banheiras de hidromassagem no quarto, perto das adegas de Napa e Sonoma.

Comodidades

Piscina
Ar-condicionado
Cozinha ou kitchenette
Internet/Wi-Fi
Lareira
Estacionamento
Lavanderia
TV
Acessível para cadeiras de rodas
Jardim

Mapa de Novato, CA

Quartos disponíveis

King Room - Non-Smoking

1 Cama king size • 23 m²

Acomoda 2
Você será direcionado para Booking.com para obter disponibilidade e preços

King Room with Garden View - Non-Smoking

1 Cama king size • 23 m²

Room
Acomoda 2
Você será direcionado para Booking.com para obter disponibilidade e preços

King Room - Disability Access/Non-Smoking

1 Cama king size • 23 m²

Acomoda 2
Você será direcionado para Booking.com para obter disponibilidade e preços

Double Room with Two Double Beds - Hearing Accessible/Non-Smoking

2 Duplo • 23 m²

Acomoda 4
Você será direcionado para Booking.com para obter disponibilidade e preços

Double Room with Two Double Beds and Garden View - Accessible/Non-Smoking

2 Duplo • 23 m²

Acomoda 4
Você será direcionado para Booking.com para obter disponibilidade e preços
RRRR
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Avaliações

7.2
Excepcional(467 Avaliações)
Avaliações 100% verificadas
4.0
Aug 2024
Not as expected, poor location and room was messy and unmade.
I reserved my room 4 hours before arriving. Once I arrived the hotel rep greeted me, yet was a bit rushed and not very friendly, yet I imagine focused on her job and asked loudly for my ID. She checked me in, charged me for the room, and gave me a nap and key. When I got to the room the door was already opened and I looked in and saw a messy room and an unmade bed, which alarmed me so I left and returned to the front desk. I shared my experience with the rep and she was gracious and respectfully gave me a refund. She was surprised that the room wasn’t clean, yet heads up to the management. Not a good look and hope all was ok with your staff that day.
Friendliness Cleanliness Location description (by freeway wasn't mentioned)
5.0
Aug 2024
Not having hot water for showers was a problem that did not get resolved sufficiently during my stay
I liked the ambience and the garden view room with accessibility to outdoor space. There were hanging chairs and out door seating with tables and chairs, and hammocks. The breakfast was a self serve that had offerings such as fruit, yogurts, bagels, breads, assorted cereals, juice, teas, and coffee. It was nicely presented and available to eat there in the breakfast room, take outdoors, tables around the pool, or to your room. A pleasant and leisurely way to start the day. My favorite was the cinnamon toast. I had a very pleasant poolside dinner at the restaurant adjacent to the hotel which was a high point. Staff was very welcoming to a solo traveler. Would highly recommend the restaurant for leisurely wine, drinks, dinner and dessert. All could be taken back to the room if preferred.
I was in Rom 102 and they were having problems with the hot water. I don't know if the whole hotel was having issues or if it was just in my room. I was staying for the weekend to attend an event off site. Being able to take a hot shower was an important part of my stay. The staff tried to be attentive but it did not get fixed sufficiently during my stay. The property had a nice swimming pool, but it was closed for use.
3.0
Jun 2024
Tired hotel that needs room renovations
Evening Staff provided information, was helpful with questions. Continental breakfast was good. Hotel was central and close to everything.
Morning staff was appropriate but did not seem overly welcoming or enthusiastic about their job in lobby/front desk. Property looks great in photos but was tired and run down. The hot tub was broken, even though staff said it was operating before our stay. There was also no ice machine. Instead, the staff told us to go into the restaurant service area and grab ice (with our hands since there was no scoop to fill a bucket for our room) EWE -- How many other people are doing this? Not Sanitary! The room had chipped paint, cracks in bathroom wall, and looked outdated. Toilet/plumbing was old and had hard tie flushing.
8.0
May 2024
Quick stay after leaving Yosemite and heading to Sonoma Valley.
Liked the courtyard area.
7.0
Apr 2024
My stay was good.
Break fast was good.
The outside facility needs maintenance.
2.0
Mar 2024
didn’t stay
changed three rooms which did not work and finally agreed to accept a refund and move elsewhere
got rooms that either tv wasn’t working or toilet couldn’t flush properly.
1.0
Mar 2024
poorly treated and completely ignored
I did not like anything about this stay it was horrible,I believe I should be refunded for the way I was treated by the management. The was a real lack of respect for your customer
I was in a room for weeks that was supposed to be smoking in the entire hotel. next was a man that was smoking all the time. I couldn't breathe or sleep when I complain nothing changed. Fransico the property manager never responded I have a video and picture of the smoker.
8.0
Feb 2024
I enjoyed my stay.
I couldn't control the temperature for the heater. The Refrigerator was to low on the floor, I think with it being that small it should ve a little higher.

Perguntas frequentes

Qual é o custo deste hotel em comparação com outras opções em Novato?

O preço médio dos aluguéis em Novato é R$ 1.002 por noite. Esta acomodação é R$ 388 mais barata do que a média.

O estacionamento está incluído neste hotel?

Sim, o estacionamento está listado como uma comodidade em Inn Marin and Suites, Ascend Hotel Collection. Para obter mais informações, recomendamos que você entre em contato com a propriedade sobre onde estacionar.

Há uma piscina neste hotel?

Sim, uma piscina está disponível para uso em Inn Marin and Suites, Ascend Hotel Collection. Dê um mergulho!

Inn Marin and Suites, Ascend Hotel Collection aceita animais de estimação?

Infelizmente, este hotel não aceita animais de estimação. Tente pesquisar novamente e filtrar por “Animais de estimação permitidos”

Quais comodidades estão disponíveis em Inn Marin and Suites, Ascend Hotel Collection?

Encontramos 10 comodidades para esta locação. Isso inclui piscina, ar-condicionado, cozinha ou kitchenette, internet/wi-fi e lareira.

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