We always stay at this hotel. Probably my sixth visit here. Location is great. Walkable from Atocha Train Station and a short walk to many attractions like Plaza Major, Sol shopping district, Sofia Reina and Prado. Plaza Santa Ana and Calle de la Huertas have great bars and restaurants close to the hotel. The rooms are spacious, modern and well appointed and the rooftop pool area is great on a hot day. The staff are always friendly and helpful.

Nothing.

Personal muy amable y profesional

Petit-déjeuner varié, produits frais et un très grand panel de produits. Situation géographique idéale, à proximité des musées et des principaux pôles d'attraction Très bon hôtel, literie au top!

Maco, molt maco. No tan ampli i confortable com altres però pel preu pagat molt bé

No tenia gimnàs, tot i així tenen conveni amb un proper molt ben equipat.

The breakfast was very good. Very fresh and good selection. The front office staff were extremely courteous. Omair went out of his way to help us. Diana and Pedro were also very helpful.

We thoroughly enjoyed our stay.

バスタブ希望していたが何の意味もなかった。全く誇大宣伝だろ。

Comfortable beds, the rooms were perfectly clean, and the breakfasts had plenty of choices. The staff were excellent and very helpful and friendly. The location was exactly where we needed to be. There are plenty of bars and restaurants with a short walking distance. All the places we went to see were also within walking distance.

There was not anything wrong with it.

El desayuno muy bien y la ubicación perfecta

L'emplacement est idéal pour découvrir Madrid. La station de métro est au pied de l'hôtel. Notre chambre était spacieuse et très bien équipée.

Le bruit des travaux dans l'hôtel voisine était audible. Ce n'est que temporaire.

A szálloda kiváló helyen van. A reggelit a szállodában nem vettük igénybe. A személyzet udvarias szolgálat kész.

Sajnos a tetőteraszt szolgáltatásait nem tudtuk igénybe venni.

La situation Le petit déjeuner incroyable Très bien insonorisé Le rooftop bar et jaccuzi (pas encore ouvert lorsque nous y étions) mais très agréable pr se délasser

Les sols dans la chambres ne sont pas nettoyés tous les jours dommage pour un **** étoiles Le petit-déjeuner très onéreux mais heureusement qualitatif

Perfect location, near the metro station,very helpful staff, very clean hotel!

Nothing

camera pulita e posizione molto funzionale

Toplage, gutes Frühstück, unser Zimmer war mit Balkon, das Zimmer war auch groß und modern eingerichtet,das Personal war freundlich. Schickes,modernes Hotel mitten in Madrid.Auf jeden Fall empfehlenswert! :-)

Habe keine Kritikpunkte

Todo muy limpio y personal muy amable. Perfecto para intolerancias al gluten. Bien atendidos. Volveremos

Nada

Muy lindo hotel. Bien ubicado, moderno y limpio.

Très bon emplacement proches de toutes commodités, déplacement à pieds facile et métro devant l’hôtel pour les visites.

Les chambres donnent sur un puit de lumière et il n’y a aucune vue et aucune luminosité. Nous sommes dans le noir toute la journée. Heureusement qu’un hôtel sert à dormir mais quand même, quand vous passez vous reposer en journée, il faut allumer la lumière pour voir. Quel dommage. Lugubre et sinistre.

L’établissement est très bien situé il est à proximité d’énormément d’activité (Parque El Retiro, Plaza Major, Gran Via…)

Beautiful hotel. Nice staff. Nice food. Great location.

All good. A bit expensive - but so is all of Europe at present.

Temiz

Sauna ücretli odada kahve makinesi yok terlik yok bornoz yok

Lindo hotel, instalaciones cómodas y renovadas, una ubicación perfecta a pasos de Sol y de la estación de Atocha. El personal fue un 10, la habitación también, muy cómoda, un baño de lujo.

La habitación asignada tenía humedad en las paredes, el olor era un poco molesto, lo notificamos al check-out y fueron bastante atentos y se mostraron apenados con la situación, nos devolvieron una parte del valor de la reserva por la molestia.

hotel was fabulous

Great breakfast Lovely sitting area in room

Z pewnością wrócimy do tego Hotelu.

Habitación interior realmente mala

La ventana no era hermética y daba a un patio iluminado adornado con guirnaldas navideñas. Cabrones

Mycket bra och varierande frukost. Ingen trängsel och alltid personal i närheten som plockade undan. Bra avdelning med färska frukter.

Having had an early morning flight we arrived in Madrid at 11:00. Knowing that check-in was not until 15:00 we dropped by the hotel, hoping to be able to drop off our larger bag before going out into the city. Instead, the friendly staff let us check-in to our room early at no extra cost! This was much appreciated. Additionally, on the last day after checking out we did then leave our main bag in reception before spending more time in town before our evening flight. The left-luggage system is very secure and organised with a ticket system and the bags are stored behind the main reception desk, which is always staffed. Additionally, I would say that the room was clean and nice, breakfast was very good and the location was convenient for access to both central Madrid and rail links out of the city. Some other reviews mention that it was on a noisy road. Our room was very quiet and we didn't have this issue. We were on the top floor though so may have just been lucky on that front.

While the breakfast was very good, it was definitely VERY expensive (~£20 per person per day). Since it's a buffet the cost is the same no matter how much you actually eat. The price point is pretty reasonable if you make full use of the cooked options but if you just have some granola and fruit, or a couple of pastries, it's probably not worth it. I did notice a bakery just a couple of doors down the street that may be a better choice if you think you only want a light breakfast. Having had another look online it looks like there's not a significant discount for pre-booking breakfast relative to not pre-booking it and paying in the day. So perhaps I'd recommend not pre-booking breakfast, and only paying for it on the days you definitely want a large meal to start the day. The hotel has some nice looking extra facilities like a spa but we were told at reception that you have to pay extra for that so didn't bother.

Huele muy bien desde que entras y la habitación muy cómoda, limpia y bonita

Spacious, and relatively good price on booking

Nothing to say, it’s a good place and ver well located