Was abit late checking out less about an hour coz of shopping at imago.. and we were charge extra for that..

Rude receptionist. Please change the receptionist or at least teach her how to communicate professionally with PAYING CUSTOMER. Booked family room and quite happy with the space area, but room smell like cigarette smoke. Location: ok, but elevator going to the room is outside the hotel. Maximum capacity of the elevator shown 615kg, but only 2 person can ride at a time. So much hassle just to check in. Room: ok but smelly Reception: worse reception I've ever attended

staff not good enough to handle cust.bad servis

location ery next to Imago Mall, very convenient

the lighting at the room is so gloomy

Location was awesome.

Perhaps the way the bathtub is placed could be improved. The water literally flowed to the floor and wet everything if you take a shower.

The location is great. Next to Imago. Can just walk.