Staff is so bad. Because of an error, which could have been prevent if they pay more attention on their customers, they dealt with us like we were dishonest people and we had tried to cheat them. Then they accused us to leave the flat dirty when this is not true, and it's unacceptable. Altough, they said they had bed linen, but when we arrived there were only some seedy blankets and flat pillows. I was also missing more cleaning stuff like a mop.

i will say everything was perfect , finding the place, checking in, end very clean apartment.

the bed was not comfortable, wish was better one .

The place was very clean, nice and modern. The terrace was very big and even it’s close to the train we were not distributed by it. The apartment is easy to find and everything’s very well explained to be able to enter the apartment with no problem. Every time I messaged the owners they answered fast and in a friendly way. I just found a little impersonal the fact you have no contact with anyone at any moment, but honestly it was not a problem and it was pretty efficient too specially for a short stay like ours. We stayed here in order to be close to EuropaPark and it was perfect. It’s a 20’ drive or less, and you’re close to a Lidl supermarket if you need to buy anything. I would definitely recommend it!

Clean and well kitted out flat. Convenient location.

The patio/garden is not enclosed , it lacks a bit of privacy.

The apartment was very clean and functional. Good equipment. Location was great for walks among the vineyards. Welcoming gift was a very nice touch, also the self-check-in worked really nice. Parking place straight in front of the flat.

Communication was a little difficult in the beginning, we got info on pre-payment etc, even it didn't concern us. I felt they just sent automated emails without thinking. Whole communication was very impersonal. We weren't big fans of the big pillows that seem to be common in Germany.

Room size, parking, cleanliness and everything

The towel rail heater in bathroom was not working during the whole stay though we had informed the staff.

Clean and modern