breakfast was nice and staff friendly

remote control was dirty, bath robe wasn’t ironed, mini bar wasn’t restocked, no gym

It wasn't included on the room rate, but it was worth it! A buffet with a lot of variety and helpful staff. The food was great, I would definitely recommend it if you're staying there.

this is a 2-3 star hotel not more. very old building no real pool and very small. no restaurant choice. worst facilities I saw in a “5 star hotel “. Tv and phone were not working had to bring help.

location and architectural design great attention from reception staff and concierge.

Hotel is beautiful! Staff is exceptional! The facilities are great and everything looked brand new. Details that made the difference such as welcoming drinks, small gifts and a fruit plate with a card. Decor is also nice and modern. We booked the regular room and still had a great side view of the ocean. The pool and bar on the top floor are amazing!

Nothing. Everything was perfect.

Location, bedroom, interior design, views, staff. basically everything

Being charged for a coffee pod. Even inferior hotels would offer as a courtesy

staff was very attentive and the hotel was so beautiful and very clean.

Expensive for what they served

Great location, friendly and attentive staff, comfortable and clean room. Fantastic little touches. Modern design

Breakfast okay but expensive

smells great

Best service in a hotel hands down. This is a place I’d recommend everyone to stay. Amazing views, amazing staff, and excellent restaurants.

Literally nothing. It was impeccable

The localization is wonderful. My experience was perfect and I hope be back soon.

We like our room and the ocean view.

Service was slow at the restaurant and bar.