We had a most welcome stay . The view was awesome and we felt welcome 😊

I thought everything was great! It was just as the pictures showed. There were only 2 glitches.... our air went out on 2 occasions. The maintenance man came fairly quickly but then it went out again several hours later. The other problem was the elevators. They were so incredibly slow that we had to take the stairs (7 floors) more times than we took the elevator. The staff could not have been more attentive or nicer. The valet guys were the best!!! Especially Irvin! The pool was wonderful and the transportation to the beach was great as well. Proximity to the beach was great, definately walking distance. Overall, I would go back:))

I thought everything was great! It was just as the pictures showed. There were only 2 glitches.... our air went out on 2 occasions. The maintenance man came fairly quickly but then it went out again several hours later. The other problem was the elevators. They were so incredibly slow that we had to take the stairs (7 floors) more times than we took the elevator. The staff could not have been more attentive or nicer. The valet guys were the best!!! Especially Irvin! The pool was wonderful and the transportation to the beach was great as well. Proximity to the beach was great, definately walking distance. Overall, I would go back:))

The location to the beach was nice - The room itself could use a few small items to make it more enjoyable. We had a room for 4 we had 3 adults - we were given 4 towels - 2 hand towels and 1 face cloth. One towel had a hole. We were given a few tissues in the tissue box and 1 small roll of toilet paper. When I called (day 1) they said I could call housekeeping for an additional fee. No customer service from BW Miami. When we went to use the property at the beach. We were not on the list. It was embracing. The employees at the beach said that the rental company didn't pay their bill and that is why you are not on list. Recommendation, room has enough room to add a microwave...why not add one. most people are staying there for a while it would be nice. Parking was expensive. Great location, just BW Miami rental company wasn't my favorite. I would book directly thru the hotel/apartment complex if I were to return.

The location to the beach was nice - The room itself could use a few small items to make it more enjoyable. We had a room for 4 we had 3 adults - we were given 4 towels - 2 hand towels and 1 face cloth. One towel had a hole. We were given a few tissues in the tissue box and 1 small roll of toilet paper. When I called (day 1) they said I could call housekeeping for an additional fee. No customer service from BW Miami. When we went to use the property at the beach. We were not on the list. It was embracing. The employees at the beach said that the rental company didnt pay their bill and that is why you are not on list. Recommendation, room has enough room to add a microwave...why not add one. most people are staying there for a while it would be nice. Parking was expensive. Great location, just BW Miami rental company wasnt my favorite. I would book directly thru the hotel/apartment complex if I were to return.