We booked a specific Villa as listed on booking.com (Villa numéro C6).Douar Laghribate, Km 3, Bab Atlas, Résidence Domaine des Kasbahs, villa numéro C6 . From the images on booking.com Villa 6 looked well maintained and the pool area idyllic. On arrival, we were placed in Villa 9, a completely different villa, which was very different from the images listed and what we booked and paid for. Villa 9 was clearly in need of attention. The inside was shabby, dirty, and needed attention. The outside pool and its situation & lack of landscaping were very different from Villa 6 that we booked. The accommodation provider tried to say that because Villa 9 had the same number of rooms & bathrooms it was comparable. Because a Villa has the same number of rooms and bathrooms does not make it comparable as the upkeep of the Villa is also a factor as is the outside area. We have images to prove Villa 9 was not at all like the Villa 6 we chose and paid for. Booking.com have not helped us to claim a refund which we are clearly owed. It was in effect a scam to take our money for a specific accommodation and not provide it once we arrived. We are bitterly disappointed with booking.com and I would not recommend using them after this experience as they take no responsibility for these types of situations.

Great location

Too many ants inside and outside the property. The grass around the pool was in bad shape exposing the wet soil and mud. This made it uncomfortable walking around the pool as well as enjoying the yard.

Good reception from Ms zineb . She so kind and helpful.

Nothing

Kindly the worker help us to clean and to buy some food during it is the eid ,Very kindly and friendly.

There have a big dog enter the villa as he want,sometimes it will cry,My daughter afraid.

Villa is very spacious, located not far from very good restaurant, far from city, birds are singing in the garden in mornings, excellent!!!

Taxi drivers have problems with this address!