Only one key for outdoor gate. Shower v hot, almost unconfortably so. Many lights in apt not working. Bed not set up for my daughter on arrival but this was quickly addressed. Nowhere to leave luggage on last day. You need to pay extra to use safe. Perfect location so enjoyed stay but apt is overpriced.

Great holiday, everything we needed and right in the centre. Would definitely go back

Great location with bus stop from airport next to complex. Location is superb just down the boulevard is the beach plenty of shops restaurants and bars at hand but apartment itself nice and quiet. Plenty of spare sunbeds around the pool.

It is the second year that we return to this house. The location is great, but many details of the house should definitely be improved. Some objects and some appliances should be replaced because they are not working or obsolete. Practically all the lampshades do not work, and many of them do not have a light bulb (same problem encountered last year) Many of the wooden chairs on the terrace are breaking or are broken (same problem found last year). A clothesline is missing (last year there was, but it was broken). A living room furniture has a broken door (from last year) and is very dangerous for small children. E' il secondo anno che torniamo in questa casa. La posizione è ottima, ma andrebbero sicuramente migliorati molti dettagli della casa. Alcuni oggetti ed alcuni elettrodomestici andrebbero sostituiti perchè non funzionanti oppure obsoleti.Praticamente tutte le abat jour non funzionano, ed a molte di esse manca la lampadina (stesso problema riscontrato lo scorso anno) Molte delle sedie di legno sul terrazzo si stanno rompendo oppure sono rotte (stesso problema riscontato lo scorso anno). Manca uno stendibiancheria (lo scorso anno c'era, ma era rotto). Un mobile del soggiorno ha un'anta rotta (dallo scorso anno) ed è molto pericolosa per bambini piccoli.

This was a perfect apartment with everything including champagne glasses, which we used celebrating our wedding anniversary. The pool was cleaned every day from the friendly staff who maintain the complex. We are so impressed with these apartment we are booking again. Thanks again for a great holiday.

We had a fantastic time! The apartment is very good and centrally located. We enjoyed the swimming pool and also the beach which was not far, walking distance.

Casa Palmera is probably better equipped than my house. A lovely apartment that met all our needs. Plenty storage space and was very comfortable for the four of us. It was lovely and quiet and had a well maintained pool area. I would stay here again and highly recommend it. Communication with the Manager prior to our trip was excellent. We arrived late Saturday evening and I felt the agent who met us perhaps could have spent more than 5 minutes with us. I got the feeling he was in a rush and we were tired and didn't get to ask the questions that we wanted to. However, it was easy to call them the next day. As I said, the apartment had everything you needed, just a couple of points: Four chairs on the terrace need tightening up. They were quite shaky so we did not use them Need a new clothes airer for outside. 3 of the spars were broken and we broken one more when we tried to hang a pair of shorts on it. An information manual would have been very useful. An easy guide map, bus stops and times etc. The wifi connection was poor so we had difficulty looking up information. We had a lovely stay. Thank you.

Ha estado muy bien, genial en cuanto a calidad precio. Repetiría.

Loved the apartment and most days had pool to our selves. Prime location definitely will return

es war ein schöner Urlaub, das Appartement ist an einer guten Lage nahe zum Strand und diversen Einkaufsmöglichkeiten. Es hat einen grossen überdachten Sitzplatz(bisschen zu viele überflüssige Stühle)als Anregung war die Küche (kühlschrank war Schmudelig..nicht gereinigt.Preisleistungs verhältnis in Ordnung.insgesamt hat es uns gefallen.

I went with my 4 children and my 70yr old mom. One of my children has Down syndrome and he walked on to the balcony and closed the door after him which locked us out. With 1 phone call and a very short wait a knight in shining armour came to the rescue and let us back in. Thank you xx. The beds were so comfy the best so far. Most of the people on the complex were very nice. ( a mix of people living there and people having holidays). The kids spent a lot of the time in the pool. When we went (April) the heating in the pool was off. But this didn’t stop the kids. There is a shop close by and a short walk to the beach. We did hire a car from the airport which was great. The Siam water park was amazing, so much for the kids to do. If we come to Tenerife again I would stay at this apartment. The owners are amazing and nothing is to much trouble.

Lovely apartment in a good location

This property suited us very well being close to the bars and restaurants and also close to pleasant walks along the Promenade. The Express Supermarket was almost over the road or a 5 min. walk up the road to a larger / cheaper one. Liked the easy to use oven and the washing machine also was very handy. I mostly stayed around the pool and had no problem getting a sunbed and it was very peaceful with no loud music (unlike the nearby Hotels) or noisy fellow sunseekers. We went in the pool multiple times (daily) and the pool and the surround were maintained very well. Contact whilst in Tenerife was very good by the management team. The Complex seemed very safe with the strict key system for entry but did need some organizing even with the two keys getting home with 4 adults wanting to return back at different times. Overall a very enjoyable Holiday.

Clean and tidy appartment,well located with good facilities, comfy beds all mod cons Inc washing machine - nice balcony too ! Great place would definitely go again.

Just returned after a great holiday in Tenerife. This apartment has everything you need for a perfect stay and with an excellent location I would definitely recommend. As arranged we were met at the apartment on arrival and given the keys and all the information we needed.

Over t algemeen netjes, echter eind schoonmaak kan beter. Vuile pannen en een vloer welke al tijden niet is gedweild bij aankomst aantreffen is nou niet zo fijn.ook wat dingen die kapot waren, maakt geen goede indruk. Tevens zou extra beddengoed (lakens, slopen) wel fijn zijn als je 2 weken blijft. Wasmachine gelukkig aanwezig.. Locatie is geweldig, alles op loopafstand, zwembad op zich rustig en schoon, echter behoorlijk veel geluidsoverlast van andere bewoners, schoonmakers met bladblazers om 8 uur in de ochtend is ook iets wat anders zou mogen. Was ok voor een keer.. Tot slot de naam van het complex is Optimist en niet Casa Caliente, dit moet wel worden vermeld, zorgt voor verwarring..

My husband, 2 teenager daughters and I have just returned from staying here. The apartment has everything we needed. Could benefit from a blackout blind in the second bedroom but otherwise we found spacious with a good bathroom. The pool area was quiet with plenty of sunbeds and umbrellas. There are plenty of supermarkets and restaurants minutes walk away. We got a minibus taxi from the airport which cost €58 return. I would recommend staying here and hope to return