We booked this in May for October. First concern was that payment was taken in June and July in 3 transactions over 10 days to 2 different payees. I queried this with the host Luigi who confirmed it was for the booking. We arrived at the villa and Luigi informed me we still owed $600USD as he had undercharged us. I said I would check and get back to him. 2 days later he informs me that he has tried to charge my credit card but it would not go through. The reason it wouldn’t go through is that I had to cancel this credit card due to fraudulent use about 1 month before the holiday. I checked, and I had in fact been overcharged approx. USD$400. Luigi apologised and advised the amount would be refunded to my credit card. I explained that the credit card was no longer in use so he asked me to upload another card and he would use that for the refund which I did. Regarding the villa, kitchen sink blocked every day, kitchen unit door fell off , large hole in patio tile directly outside the back door, just big enough for a small foot to get caught in, back door lock could be pulled open, the side door didn’t have a lock. Downstairs toilet out of use due to leak, batteries in the TV remote were dead, toilets seats on every toilet were loose. Me and 2 of the children got ear infections. On last day, Luigi rang and said he was not able to check us out and to leave the keys on the side. He promised to refund my $200USD to my bank account. It’s 7 weeks later and I have not received either the refund to my credit card or my deposit back so am $600 down. Luigi comes up with excuse after excuse and has now stopped responding to my messages. To make matters worse, the new credit card that was uploaded for the refund was used fraudulently in Santo Domingo the day after we arrived back. If you want to stay in a sub-standard unsecure villa, be overcharged and have your deposit kept, be lied to for weeks and have your credit cards used fraudulently then book Villa Playa

La villa genial, Luigi muy atento, nos ayudó en todo y siempre dispuesto a lo que necesitáramos

Nada

I loved the location and service

Very close to the beach. Nice place overall.

The property was excellent!! It was exceptionally clean, and is even nicer in person, than in the pictures! The owner Mr. Luigi, and his wife were lifesavers! Our SUV broke down on the side of the freeway while we’re were headed to the beach. Our car was towed to a shop and left with a mechanic. we stayed in a mediocre place that we found at the last minute that night. First thing in the morning we booked this Villa. we contacted the villa owner after booking, it was still early in the morning, and we explained our situation to the owner, without hesitation, he immediately offered to send a driver to pick us up, and take us to the villa, even though they were still cleaning. They took care of all our luggage, gave us refreshments, and let the kids go swimming. Luigi personally took me to the stores so I could buy some essentials. After we got settled in, he recommended that we eat at the beach club on the private beach. The food and service were wonderful! In speaking to my wife, Luigi realized that my wife needed medication, that she had left at home. He told us to go eat and relax that he would take care of it. He actually went to a Pharmacy 30 minutes away, purchased her medication, with his own money, and hand delivered it to my wife at the table of the restaurant!!! Who does that kind of stuff nowadays?? Luigi!! He kept checking on us all night, as he knew we had no vehicle. He sent another driver to take my wife and daughter to the supermarket, so we could BBQ in the Lanai. This is the best place that we have ever stayed. the villa is awesome as well as the private beach and club. The neighborhood is super safe, and clean and has excellent security! You are not getting in without ID, or if you are not supposed the be there. Luigi even called us in the morning to see if we needed anything for breakfast! Him and his wife are the best hosts you could ever have. We will be coming back with all of our extended Dominican family in the future for a whole week!

everything was awesome’

The owner they are nice very professional I recommend this villa to any family clean nice view 👌

The house is very spacious and in a great location, pictures are an accurate reflection of the current state of the property. Outdoor area is very spacious and the pool makes for a great area to enjoy with the family. The beach is a short walk away. Owner is very responsive and has an option for chef and cleaning services that can be added to the stay. We used the chef services and were very pleased with the experience, food was delicious and the staff was on time, friendly and helpful.

wish we had beach views but it is just a short walk away.

For this nice very place a absolutly sensational price offer. 3 minutes far away from a top quality golf course Ocean's 4.