Smily faced employees, new otel design, car parking opportunity

During breakfast all drink machines like coffee, water, juice was broken suddenly. All visitor asked but they just said they were trying to fix. During this period breakfast time was finished. They could cover this via bar service and bottle water to avoid any issue.

Nice location with easy access to many interesting places and many nice beaches. Good value for money. Clean and well decorated.

The type of open bathroom is not my type. No sound isolation because of the open bathroom... whatever you do it's not possible for the other person to relax .

Great location near the port. Lovely, clean, comfortable room; good breakfast; excellent staff.

The music round the pool was too loud (or I was too old!)

Very nice and modern looking hotel.The room that we stayed was cosy and well cleaned.The breakfast was so tasty with a variety of Mediterranean snacks and drinks.The staff of the hotel was friendly and kind especially the receptionist.All of them love their job and they did anything to make us feel comfortable and welcoming.

everything!

I have had no complaints

Lovely standard hotel and staff. Enjoyed our stay.

The food was fine but not as good as the rest of the hotel

Thank you for the fruit plate and wine. Cleanliness of the room was super. Breakfast was good.

Toiletries were not enough. We needed to ask for them everyday.

The suite we had was spacious and definitely nice. The normal rooms seem to be small when you look at it so my advice; dont pay a high price for that.

The breakfast was quite bad for what you expect. Its missing alot of basics like fresh orange juice, good coffee, and also just not nice food. Also it was too busy. There alot of 'bored out' youngsters in the hotel who just sit at the swimming pool all day and don't enjoy the island of Samos much at all. The swimming pool gets overcrowded.

Everything

If we really look for something to improve it would be breakfast quality. Not because we did not like it, but in order to match overall quality of the hotel, there is room for improvement.

Located in a great location, the hotel is close to the port, beach and restaurants. The room is very spacious, modern and new. The staff friendly and helpful. We would definitely stay there again.

Breakfast is limited.

it was a nice clean hotel

the food at the hotel wasn’t rich

The staff was eager to help at any time. Rooms were well equipped. Overall decor was pleasing.

Breakfast was average.

Modern hotel, well-eqipped rooms

very modest breakfast - nothing special, they don’t even serve real coffee

the rooms and pool were nice.

the pool was open limited hours which isn’t great with kids. the staff is very inflexible. the food wasn’t good. the location is not great.

The reception staff and the ladies who cleaned the room were very good

The bathroom layout with glass doors, the lack of a proper air con system and the breakfast provided along with the staff who stood around and did virtually nothing.

outside it looks amazing, the pools are nice. the only member of staff who was really helpful was Rafaela!

when we saw it on the outside it was amazing..many stains on the walls, the staff didn’t speak good English at all and they didn’t seem to know what real hospitality is. the hotel is only for groups who are all day out. the dinner and breakfast we tried was not good at all. it’s a shame cause Samos is a wonderful island and especially karlovasi has to have a proper resort. this hotel literally didn’t get the memo

Great hotel and lovely staff. Breakfast experience is wonderful, especially thanks to the COVID precautions.

Great modern room. Very cozy bed. Great shower. Friendly staff. Best airco ever!

Pool closes at 18h30. The pool doesnt have sun all day. This is more a resort for all-inn holidays breakfast could have some local and fresh products. No fresh orange juice? Room balcony has no privacy at all.