Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Wonderful a great house for a large family! Very clean! Lots of cooking equipment!
Easy to find! Accessible to both sides of mountain. Would like to come again!
Excellent rental company best in area an I’ve had experience as a guest now an as an owner in the past. You can’t beat Mountain Laurel Chalets as a rental company! But everyone who knows anything knows that!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We traveled to the Smokies last month with our friends and we had a great time at the Cabin. It’s was adequately stocked with items. The staff is just a call away. The house was spacious, comfortable and felt like home away from home.

My family & I had a great stay in the smokies at this beautiful home. The house was spacious, the beds were comfy, and the kitchen was well stocked with all the utensils once could need. We didn't get snow but we loved sitting in the rocking chairs out on the front deck/drive. The house was older, but clean except some stains on the carpets. Recycling would be nice & it was a little steeper of a drive than anticipated. Overall it was the perfect house for a large family gathering. They even left flowers for my mom since I said we were celebrating her 80th birthday.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We traveled to the Smokies last month with our friends and we had a great time at the Cabin. It’s was adequately stocked with items. The staff is just a call away. The house was spacious, comfortable and felt like home away from home.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The house was fantastic. We made a complete thanksgiving dinner for all! The view was outstanding! The staff at mountain laurel is and has been terrific!

We rented this home for a family getaway and it was exactly what we wanted and needed! We especially loved the reclining chairs in the movie room and the fact that the house just kind of goes on and on! There was room for everyone! We pretty much stayed in our pajamas the whole time. :) Check-in was so easy and the management company was very helpful! Kitchen is very well stocked and the view was absolutely breathtaking each morning! We will be back!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We enjoyed our stay. This was a reunion of siblings and their spouses. Each couple had their own bedroom with an en suite bathroom. The view from the kitchen and back of the house is amazing! The house was clean and well equipped. It could use more large skillets and some wine glasses, otherwise it was well equipped. We enjoyed the theater room where we watched some old home movies. The carpet in bedrooms is starting to show wear and may need replacing soon but overall the house looked great!

It was nice place to stay with friends and family.Beautiful mountain Thank you…..

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: There were my 3 daughters and husbands, 8 grandkids ( all under 8)and myself. We absolutely loved the Chalet, view and ammenities it offerd. Playhouse for kids, pool table, firepit and theathe room were just a few of the things we loved. 8 bedrooms and pleny of bathrooms also helped.

Very nice house. Perfect for a large family week

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Smoky Mountain Memories was a perfect setting to celebrate my husband’s birthday with our 3 children, grandchildren, and 2 great grandchildren. Thanks for the memories!!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Smoky Mountain Memories was a perfect setting to celebrate my husband’s birthday with our 3 children, grandchildren, and 2 great grandchildren. Thanks for the memories!!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We are a group of about 18 adults. We travel extensively to houses around the country. We normally stay at a very large modern home with a grand entrance, oversized living room, and very open floorplan. This house was not that, but it was still fantastic! Everyone loved it. I liked how it felt like a homey mountain house but it did not have cheeky trinkets around the house with family photos etc. They did a very good job of making you feel like you were home and in a comfortable cozy space with nicely appointed décor and art that wasn’t cheesy like Cracker Barrel or grandma lived there. The hot tub was separate from the house, a short walk through nice grass. It was not covered with a roof, which we loved, because it made us really enjoy being outside surrounded by nature. The fire pit next to the hot tub was fun (bring firewood). The house was very clean and neat, linens and towels were fresh. There was tiny motel style bar soap in every bathroom. Bring shampoo. There was no squirt hand soap in the whole house. So definitely bring some of that for the kitchen at least. Lots of parking. We fit 3 cars in the driveway directly next to house, end to end. 2 cars fit under carport and we put one perpendicular behind them. Then there is a satellite lot down their driveway about 100 yards where you could fit 3 or 4 cars if needed.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our family enojo yes every moment that we stayed we will be going back for sure !!! Avery awesome experience to see the fórreme things their was to do, every single person who went enjoyed every moment we will be renting again very soon!!

We have stayed in many cabins but this house was our favorite. Had everything we needed, and awesome view. Beds were comedy/clean and plenty of them. Fit our group perfectly. Everyone said go ahead and book for next year.

If you're looking for a cookie cutter home where everything is new and pristine- this is not the place for you. If you're ok with a few cobwebs and stains on the carpet and a home FILLED with character and love, then this IS the place for you and your group. We absolutely loved the charm and hominess of the Chalet Village. There were a few things that didnt work or broke during our stay and while the app they suggest is completely useless- as soon as the main office heard directly from us of our issues they fixed them promptly. The home was spacious with plenty of room for our group of 20 to spread out and not feel cramped. The beds were incredibly comfortable and clean. We had everything we needed in the kitchen but did bring along a few extra things just based on how much our group eats (second crock pot, griddle and extra cookie sheets). We loved the outside- from the deck with the rocking chairs to the side yard with the hot tub that we used daily. We even encountered a black bear who did indeed open one of our car doors! (They mean it when they tell you to lock your doors- even in the middle of the day!!). If driving on the mountains up steep roads with no railings makes you nervous, you might reconsider this location. But if you're comfortable with it- the views are 100% worth it! We had the best time and would absolutely stay with Mountain Laurel again. *I took one star off for cleanliness just because you can tell that they clean the homes as quickly as possible to turn around for the next group. Inevitably, there were things that were missed. Not enough to bother our group (we can wipe tooth paste off a door handle and handle a few carpet stains) but enough I felt warranted 4/5 stars *As mentioned, we had some issues and tried filling out the form on the app to report them. Don't waste your time. Just call directly down or stop by the main office. Once they knew of our issues they came up right away (broken door handle on front door one day and blown breaker the next. Nothing major, really!). So just skip the app and call them directly!

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The Chalet views were awesome!
Loved the doll house.
Loved the dining room table.
Loved the rocking chairs.

Some furniture gave a dirty feel.
There were NO wine glasses.
Only 2 steak knifes for a chalet that sleeps 20.
Leather seating in theatre room need replaced.

Overall a good experience :-)

Rating Details: The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Clean, great location and beautiful view.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The house is beautiful and clean. The rooms are spacious. We will definitely be back!

Excellent space for large family get together. View was amazing. Only issues were that the grill plate wasn’t in tact so we couldn’t make burgers as we planned on grilling one night. Waiting for response from MGMT about this issue

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great place to stay for our family reunion. Excellent accommodations for our 13 family members. Would definitely stay there again.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My family, 19 of us, the youngest 4 yrs to the oldest 60+, thoroughly enjoyed the experience at Smoky Mtn Memories! We loved the spacious interior, the amenities: from the hot tub, to the game room, to the theater, to the washer/dryer, and the scenic views, when available, were spectacular. It misted rain and was foggy much of the time. We even got visited by a bear one morning! He walked across the back deck. I think he may have gotten a whiff of our breakfast cooking! He paused and seemed to decide to keep going after he saw we weren't going to feed him! This was our first mountain experience and even though the steep ride up was scary at first, after getting there, it was worth it! The only suggestion I would make to the owner is to remove the carpet and change or clean their air vents. The vents were filthy and the carpet had dirty spots in some places! We brushed the main intake vent with the broom and the black dust that came out was awful. Many of us have allergies. Other than those two things, I would have given a 5 for cleanliness. Nevertheless, all things considered, it was AWESOME!

The property was clean and really beautiful. The view was breathtaking

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had 20 family members (3 under 5yrs)stay at Smoky Mtn Memories for 5 days and 4 nights. Because of Covid 19, we stayed in the chalet or in GSMNP the entire time. There was plenty of bedroom space for everyone and the kitchen and dining space worked well. We spent a lot of time on the huge deck and were visited daily by bears hunting for a meal. We had one person always on bear patrol so as to keep the little ones safe. We used the hot tub in the evenings after long hikes and enjoyed the fire pit (although the hot tub top was broken). The kids liked playing in the kids playhouse in the yard. We did have to do some creative parking to get all of the vehicles parked so we didn't block the drive. It was very doable. We had a fabulous time celebrating a 50th birthday! Thank you Mountain Laurel Chalet for your personal attention and genuine interest in our family's comfort.

We had a good time but we was expecting a pool that was online with the cabin. The bear kept us on our toes after he damage one car and somehow got in another vehicle.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our experience was perfect! The house was clean, well maintained, and well equiped. The unobstructed view of Mt Leconte from the deck and from the kitchen and adjacent sitting room is spectacular. If you have a group large enough to be considering this rental, you should just go ahead and reserve it. Of all the places we have stayed at in the GSM park area over the years, this is among the very best. Only caution is that there was a lot of bear activity during our stay so vigilance is essential. One member of our group forot to lock their car and we found a bear had opened both front doors of the vehicle and had rumaged through the center console to find a small bottle of hand sanitizer, and had also pulled a 12 pack of soda from the car for his/her enjoyment. The bear also tipped over a "bear proof" trash container in the car port area. Regular visitors know that bear activity is normal in this area. To ensure a safe visit, just follow the recommendations provided by Mtn Laurel Chalets and wild life authorities.

I had a great time! There was everything that I needed. We will be back!

Rating Details: The property manager was somewhat unhelpful. The vacation rental was very dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We have been staying at this particular property since 2016. This year (2020) the maintenance and cleanliness was far below average. First, the kitchen floor and counters were not clean. All utensils...cooking, serving and eating... had to be cleaned before using. No organization as far as cooking and serving pieces. Second, burned out lights in kitchen and bathrooms. Third, vent covering over the return unit looked as if it had not been cleaned in a year. Fourth,live roaches were seen in a couple rooms. Fifth, doorknob to theater room was not attached to the door. Sixth, window treatments were in disarray. Seventh, not able to get dvd player to work, also some remote controls had bad batteries. Eighth, some seats in theater room were broken and had sticky substance on them. Office was contacted about the dvd player and bad batteries. We were told someone would be there after they had taken care of some other properties, probably in a couple of hours. No one showed up and the office was closed when we called back. This is listed as a premium property, which means top dollar rental cost, this was not a premium maintenance nor cleaned property. When making our reservation the person was very friendly and helpful. When checking out, all the above items were mentioned and the response was "Let me make note." Most businesses would have said...I am so sorry. What can we do to compensate for your inconvenience? All we got was "Let me make note." Tilll this year I have recommend this rental company and this property to a friends, not any more

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We have stayed in Smoky Mtn Memories for the past four years, and have rented from Moutain Laurel Chalets for several years. We have always found the Staff to be very cordial, very responsive to any requests, and prompt in dealing with any of our concerns. The property is beautiful and well maintained, and probably has one of the best views in that area. We have always said that if we didn't do any thing else, we could just sit on the deck for our whole stay and be perfectly happy. The place is well situated with easy access to the park, town, or Pigonford. The interior is large, well decorated, and easily accommodates a large family.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The house itself was a crowd pleaser with plenty of beds, lots of seating, great areas to congregate, and an impressive theater. Everyone was so pleased with the property that we contemplated making it an annual event. The management company was incredibly responsive to all our questions and requests. Pam was the epitome of helpful.

Rating Details: The property manager was more than helpful. The vacation rental was clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We have stayed here before and loved it, but this last time, the place wasn’t clean. It had missing light bulbs, and the remotes were missing batteries.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Smoky Mountain Memories was the perfect mountain chalet for our large family. The property was beautiful. The home was super clean and the grounds were very well manicured. We enjoyed making smores by the fire pit and relaxing in the hot tub. The playhouse for the young children is adorable and the timber steps throughout the property were great. We were able to let our children play outside without worrying about them getting hurt on the steep mountain inclines. the bottom floor/game room area was so much fun for the kids and adults, and five master bedrooms was perfect for our group. The windows throughout the home showcased the beautiful view perfectly. The staff at Mt. Laurel Chalets was so friendly and accommodating. We enjoyed this property so much that we wanted to stay an extra night, but unfortunately it wasn't available. This was truly an amazing first class mountain vacation and we cannot wait to visit again!