They did not provide the apartment we booked. We booked apartment 4 and they put us in apartment 2 which was smaller. smaller rooms and only 2 bedrooms vs 3. No offer was given to move to a larger apartment. We had to make do. A partial refund was offered but it took 20 days and a threat to dispute credit card charges to get it. The apartment is close to the airport and transportation. The neighborhood is not great and looks like it is going downhill. We did not feel entirely safe there. The stairs up to apartment 2 are very steep. My 5 year fell when trying to go down but fortunately was not injured. The head clearance is low if you are taller than 5 ft 10 in you will hit your head. I hit my head several times. I do not recommend this host or booking with them you never know what apartment they will put you in. We do not recommend apartment 2 for families.

Plenty of space. Very nice stay.

Everything was really good. The flat is super cute and has all the services that you could request.

The property is located in a serene area of West Drayton. The bedding and house is comfortable to stay in. Response time to any enquiry was excellent too. I recommend to anyone coming to this area of London.

I stayed recently with my husband and four young sons. The flat was the perfect base for our trips to central London for sightseeing and Legoland Windsor. I would highly recommend this accommodation. It was within easy walking distance of the train station but also has off road parking if required. It was perfectly clean and well equipped (even with toiletries). Staff kept in very good contact before and after our arrival and were most efficient and helpful in responding to any queries we had. The apartment has numerous local supermarkets which were all within easy walking distance as were a number of fast food outlets. I would not hesitate to recommend this accomodation and use it again in the future.