Enjoyed the time

The cabin was excellent, but the couch was covered in dog hair. The pool table has a 12' tear in the felt and the skate was broken from one end to the other. Very disappointed about that!! Not enough amenities to start with. Overall we made the best of it and had a blast, just disappointed with the cabin!!

Cabin was great and location was amazing! The only thing was the cabin didn’t have a lot of cooking utensils or silverware, so we did have to go out and buy some paper plates and plastic forks and spoons and some disposable baking pans, but other than that the cabin was very nice! We loved that it was really close to the Goats on the Roof Mountain Coaster, as that’s our favorite and it’s also close to our favorite bakery, Cakes by Baking Bishop (if you haven’t tried her cupcakes then you are missing out)!

Cabin was great and location was amazing! The only thing was the cabin didn’t have a lot of cooking utensils or silverware, so we did have to go out and buy some paper plates and plastic forks and spoons and some disposable baking pans, but other than that the cabin was very nice! We loved that it was really close to the Goats on the Roof Mountain Coaster, as that’s our favorite and it’s also close to our favorite bakery, Cakes by Baking Bishop (if you haven’t tried her cupcakes then you are missing out)!

We really enjoyed the cabin. I would say however, based on the description and pictures, I was under the impression that each bedroom had its own bathroom. That was not the case. This caused a bit of an issue, that could have been avoided had it been clearly described. Otherwise, it was great.

While the cabin is advertised as being able to accommodate a larger group and pets it was very cramped and there is not really anywhere to walk your pet . There is a paved pass through road at the back where you park and a steep decline from the front. If you’re looking for outdoors enjoyment while at your cabin , this is not the one . Living Room area was very very small , outdated decor on the walls and old bedding on all of the beds . The stove only had two eyes working , very limited pots and pans , no extra linens and what we did find was very dingy . All three bedrooms were very spacious but very old and dark . No good lighting in the house . Good location to town , close to everything . Amidst a recent loss in our family we went away to be together and spend time together so I was pretty disappointed that this property didn’t present as we had hoped it would . The reps with Aunt Bugs were helpful and kind.

This cabin was very nice and in a good location. Furniture was a bit outdated and worn, the stove partially worked. And in the main floor master bedroom shower was broken and would not work. The outside needs some repairs and upkeep previous visitors left quite a bit of trash on the porch and thrown from the deck. The bedding could use updating due to the comforters being very thin and worn. A portion of the deck was blocked off to the fire pit on the lower level for unknown reasons we were prepared for evening fires while staying. There was no shelving in the refrigerator/freezer doors made for limited storage. Would definitely stay at this cabin again just needs cosmetic updates had plenty of room and the lay out of the cabin was nice.

Rating Details:The property manager was very helpful.The vacation rental was spotless.I was very happy with the location.I was very satisfied with the condition of the vacation rental.Overall, I recommend this vacation rental.Reviewer Comments:HE CABIN WAS ALL WE EXSPECTED AND MORE!GREAT PLACE!!!

Absolutely horrible customer service. We checked in and contacted the office at 5:45 because the upstairs air conditioning was not working. I spoke with the office twice and was assured that they would have someone come out to repair the ac. We left and went to eat and do some activities and returned to the cabin at 10 pm to find that nothing had been repaired. After calling the answering service and spending an hour trying to get someone to fix the problem I was told they were going to put us in another cabin and then was called back and told that it was not clean and was advised "to raise a window and deal with it". Further more the windows do not have screens. I asked for them to put the two families that were in the upstairs bedrooms in a hotel for the night and they refused. To make matters worse I was lied to and told that a tech did come out and they needed a part for the ac. When I asked why no one called to inform us of that and if they where aware it wasn't working then why could they not have gotten the other cabin clean in 4-5 hours I was told that the tech forgot to report the problem when he first visited the property. Furthermore there were no linens for the pull out sofas and we found sex toys in the master bedroom. Imagine explaining that to a 4 year old. The TV in the master bedroom did not work and the coffee pot didn't look like it had ever seen soap and water. Day 2 Went to the office at 8:35 and waited for them to open at 9. At 9:15 Eric (manager) walks in and says he will have the problem fixed and assured me he would make things right. We leave for the days activities and I call at 2pm to check and see if they had fixed the ac. Eric told me they had the problem corrected. We returned to the cabin at 7pm and the ac was still not working. Called the office and spoke with Stephen and was told someone was on the way. AC repair man showed up at 8:45pm and said unit was overcharged with freon. The next day the ac was the same. Finally got an actual ac company to come out on Sunday night and said that the unit couldn't be fixed without more work. He was able to get it to cool enough that we could sleep. This was the last night of our vacation. When we went to check out I asked to speak with Eric, because he never returned a single phone call, to see if he would at least reimburse me for the hotel room I had to rent but he was not available and no one in the office would do anything to make up for our experience. Horrible Srv

Rating Details:The property manager was very helpful.The vacation rental was spotless.I was very happy with the location.I was very satisfied with the condition of the vacation rental.Overall, I recommend this vacation rental.Reviewer Comments:My family and I stayed here at the beginning of this whole social distancing era. It was a much need getaway from our own home. We enjoyed our time together at the cabin, walked around the cabin (great for walking, lots of hills!), played games, watched movies, and enjoyed to hot tub.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My family and I stayed here at the beginning of this whole social distancing era. It was a much need getaway from our own home. We enjoyed our time together at the cabin, walked around the cabin (great for walking, lots of hills!), played games, watched movies, and enjoyed to hot tub.

nice property with many activities in the lower level although very cold during the winter as heating ducts were not very efficient. Otherwise, enjoyed our stay and rental agency was very attentive to our needs.

Great location!

This cabin is nice for a number of couples or families with children. Liked the 3 king beds and 3 full baths plus a half bath, although the beds are quite hard. All of the rooms are a bit dimly lit and 1 lamp had no light bulb. The kitchen is small and could use some extra supplies of silverware, bowls and dishes. Two burners on the stove did not work at all and the oven seemed to not ever get up to the temperature it was set on. The toaster has a broken element in it that is protruding. If we stayed here again we would have to bring extra paper plates and plastic ware. The hot tub is nice but since it has no steps to get up into it, short people have a Really hard time getting in. There are only 5 chairs for the kitchen table and only seating for 4 in the living room, so a big group would have trouble finding a space to sit and talk except in the TV room downstairs! We enjoyed the fireplace! The Foosball table was fun too!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: As with every stay in a Auntbugs property is was a truly wonderful experience. Our family greatly enjoys the kindness and attention to detail of all the associates at Auntbugs.

Love the check in check out mobile app

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Aunt bugs cabin rentals are a wonderful place to rent. We had a fabulous time would like pool we play different games my grandchildren really enjoyed it and loved it and we loved sitting on the porch rocking and just talking and enjoying the view of the mountains and just relaxing and it was such a wonderful trip it was actually too short of a trip we will come back and spend at least a week or longer because we all want to come back so bad we really truly enjoyed it especially my husband and I just spent time with her grandchildren like we do in our grandchildren wants to come back to The only problem I had was the floors really needed to be in Mopped they look clean But when you got out of the bathtub they showed on the bottoms of your feet hit the floor was not clean that was the only problem we had with the cabin but other than that we really and truly had a great time and I would recommend them to anyone

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Easy reservation fast check in close to everything we do we had plenty of room we have stayed with auntbugs at christmas time and plan to use aunt bugs for our other trips down this year.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Cabin overall was exactly what we needed for our families. With little kids it was nice to have 3 separate floors for privacy and allow the kids to have their own space. Needs a little attention to the pool table sticks and air hockey game but still worked fine enough for the kids to enjoy. Only down side I guess would be there is no where for the kids to play outside but I would stay here again.

Rating Details: The property manager was very helpful. The vacation rental was very dirty. I was more than happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: This rental was for a birthday party with 6 women in attendance. This cabin is not cleaned properly, the hit tub was very cloudy and bubbled foam, so we avoided it, the bathroom in the main floor has filthy built in the corner by the tub, sink hadn't been cleaned, and hairs on the shower wall. The wood floors have a lot of dust balls everywhere and when you walk up the stairs there is duty and dust on every tread. Carpets are insanely dirty. The fireplace(No gas), grill(nasty built up food and no gas)and surround sound were unable to be used. It has all of the games you could want for any age, beds were comfortable other than questionable cleanliness of linens. Bummer weekend especially for the price.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Auntbugs was flawless as per usual. We have stay with them many times throughout the years, the staff is great and always helpful. Just a few things that need addressing. The shower in the master bedroom does not work we had to use the one upstairs which was inconvenient. Also the exhaust fan in the master bath does not work, if you flip the switch it will hum but not come on. This could be a potential fire if someone forgets to turn if off. One of the tvs one the upper floor doesn't work. The fireplace did not work, it may have been empty but either way it was not useable. One of the heat pumps was running on emergency heat which ran most of the time. It did not seem as if it could heat good enough to kick off. All of the toilets have leaks from the tank to the bowls which made them run once the water level reached the trigger point ithey would start filling. All through the day and night. The cabin needed a good cleaning. None of this ruined our trip but had these things been working correctly it would have been better.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I would like to say, first off, the cabin was nice and in a quiet spot which was great for relaxed family time. However, when we booked the cabin we were informed there were 3 walk in showers to accommodate older/handicapped adults. This was not the case. There were 3 tubs with showers. This led to a difficult showering experience to say the least. We had to buy assistive devices which wasted a few hours of our vacation time to find and purchase. There were no cables to attach the DVD player to the movie room projector so ...no movie night. The throw pillows were well used and did not appear clean. Bunk bed mattresses did not have covers on them but they appeared clean. Bring your own pillows! This site did not provide wash clothes or hand towels. No kitchen towels. Bring your own. Kitchen was fairly well equipped. You may want to bring small containers for left overs and don't forget the tin foil. Most of the refrigerator door shelves were missing the bin/guard part that keeps items on the shelves. So this will limit space in the fridge. The hot tub was nice and relaxing but could use a step to get in and out of it easier. Not conducive to older adults with limit mobility. We enjoyed sitting on the porch in the 4 rocking chairs. View of the trees, not much view of mountains. Washer and dryer were regular size which was a wonderful surprise. Dryer did not dry well so took longer to dry a load. There was also not enough seating in the living room for the 5 adults. We used kitchen chairs to watch t.v. so not a major issue. So, the cabin is in a good location, near a lot of antique shops and grocery store. It is in a quiet area where we enjoyed taking walks on the road and sitting on the porch. Nice game room. Over all okay place, just not what we were told. Probably better for those with teenagers that need their own space than groups with older adults or those with limit mobility. Lots of stairs and no walk in showers.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We enjoyed our stay this past week. This cabin is not totally secluded as it sits above a private residence w/a rather rude person living below. This was our only concern we would share-especially if you have young children w/you on your visit. To be sitting on the back deck at 8 a.m., enjoying a cup of coffee and the view and have someone below scream out "It's 8 o'clock in the G+* D#^*n morning" was definitely a black mark. Apparently an excited lil 3yr old coming out to say good morning is more than they could handle. The property below the trash bin does have a fair amount of litter, that i attribute to critters getting into the cans which had no lids.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin was nice and in a great location. It had everything needed for a nice vacation.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We stayed four nights with our three teenagers. The cabin was very clean, comfortable, and roomy. So convenient to everything we wanted to do. Will stay here again!

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our family spent 5 nights at Private Paradise in June of '18. Overall, it was a good value. There were other comparable cabins but this one won out on price. The location is beautiful and private. Unfortunately, the pictures on the website are outdated. The carpet in the lower level is dirty and worn out. The air hockey table has seen better days. There is hardly any felt left on the hand held tools. The pool table is missing a striped ball so it was replaced with another solid. Some of the beds could use new mattresses. Despite these items the rest of the cabin was incredibly clean. Aunt Bug's staff was very friendly and professional. If we come back to the area we will use Aunt Bug's again.

Rating Details: The property manager was more than helpful. The vacation rental was somewhat dirty. I was more than happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: My family and I went visited Private Paradise over the Memorial Day weekend. When booking the cabin, the pictures online looked amazing. The price was pretty high for 3 nights, but we splurged since we were celebrating a birthday and the Memorial Day weekend. The size of the cabin was great and so was the location, but we were very disappointed in the condition of the cabin. The cabin had mosquitos to the point of having to go out and get repellent to even be indoors. The linens were dingy, there was a lot of dust, there were spider webs on the mantel, and the stains on the carpet were horrendous. We had bought several DVDs to watch but we couldn't get the downstairs movie theater to work, so we tried the DVD players in the rooms, but they didn't work either. We had to return our movies unwatched. We wondered how long it had been since cabin had been rented out or checked on as fall decorations were still up. I never leave reviews, good or bad, but after getting a 2nd request wanting me to leave one, I felt I needed to so that these issues could be addressed for the next renter.

Rating Details: The property manager was more than helpful. The vacation rental was somewhat dirty. I was more than happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Property was not clean. Carpets were filthy. Air hockey table was scratched and did not work properly. The unit smelled like smoke from the previous occupants. There was garbage on the deck from the previous occupants. There was no mop in the unit so the floors could be cleaned.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The ad and pictures are a little misleading. There were good and bad things about this cabin. Good The cabin was clean The Wifi' they also had netflix in the theater room which was enjoyed by the kids. The hot tub was clean, nice and worked fine. The cabin does sleep a lot of people. We booked it because of the bunk beds in the game room. The game room and movie room is really cool, the kids enjoyed that! The location is nice and convenient to everything. The Bad; The furnishings are different than pictured for the most part and they need to be replaced. The couch is miserably uncomfortable. One of the dining room chairs is broken. One of the throw pillows was ripped. The beds are very cheap, squeaky and uncomfortable. From inside the cabin there is virtually no mountain view. From the back porch there's a little bit of a view. The owners should consider having professional tree service come in and top and limb the overgrown trees to create what could be a really nice view. The grill is not charcoal, it's gas. So, we purchased a bag of charcoal (unneeded) and then right as we are putting dinner on, the gas runs out in the grill. Granted the next day, the rental company offered a free swap out of the propane but that didn't help our dinner plans that night. The master shower leaked water into the theater room every time we took a shower. We let the management company know right away, not sure if they fixed the issue or not. The bottom line sincerely is this cabin has potential to be luxurious but as furnished with the existing view is should be re-classified as a budget cabin. It needs some updates and TLC from the management company and owners.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a family get together and we all enjoyed the stay. Home is nice and beautiful at a convenient location in Pigeon Forge. Kids enjoyed bunk beds, game tables and movie theatre.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This was the wife and I second stay in one of the Aunt Bugs cabins. We had our 7 grandkids (5 thru 15) this time. The kids enjoyed the cabin so much that by third day they and my wife did not want to go into town to explore Pigeon Forge and that says it all. We will be back with the whole family including our parents for a longer stay. ps... Tell the office staff that my fellow Marines did get a laugh out of them giving me a pink Welcome bag.

Rating Details: The property manager was somewhat unhelpful. The vacation rental was clean. I was happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Enjoyed our stay and liked the area. Cabin was large and suited my family well. Cabin could have been in better condition. Furniture was all very worn and lower deck was under construction and we were not allowed to use the fire pit and picnic table. Propane for the fireplace went out on the 1st day of our 7 day stay. We were only given 1 key to the property when 2 are suppose to be given, called the office when we arrived to let them know and didn't offer an additional key, last night we were there we locked ourselves out, ALL OUR FAULT BUT when I called the office the woman I talked to didn't want to help me and even asked me if I needed to stay there that night because their office was about to close. I did finally get a key but woman on the phone should have been more helpful.