Loved it it was clean and ppl was respectful

I loved it all

There wasn’t any breakfast served at the hotel.

The location was great!

Location

Remodel was not disclosed at any point till check in

Staff was friendly and got us taken care of pretty quick. Location was also pretty great.

The carpets were dirty. The ottoman in our room was dirty. Our smoke alarm was beeping because someone had took the batteries out. It took over hour and my husband finally just went down and got batteries. There was no shampoo in the room and the conditioner had already been used. It was half gone.

Indoor and outdoor pools

•Jacuzzi does not work •Wrong room as it displayed online. We booked 2 rooms with 2 queen bed and a kitchenette. We end up with 1 room with 2 queen beds and a kitchenette.

The price was great. No bugs. Bed was clean. They are working on fixing it up.

Could be cleaner

Location

Rooms were pretty dated and dirty.. the hotel was undergoing renovations but it was kind of a wreck in there and no signage of floors not accessible until you’re in a hallway with sheets laying on the floor just looked kind of scary

Location was ok

Well beds where hard as a rock and ac would not keep running we had to get up in middle of night and keep turing on because it was so hot in room plus if pool is going to be closed thats what they need to have on their site at the time of stay

Location

The things I expected to have were not there. I did not know the hotel was under construction. The hot tub was broken. They were not serving breakfast. I was disappointed to not receive the things I expected.

The staff was very friendly. The new lights will look great with finished.

It’s knee deep in construction. Our room had mold, and smelled dewy., needed swept. The hot tub was dirty, the pool seemed under chlorinated and super cold. I checked for bugs never seen any.

NOTHING!!!!

It was awful, the walls are cracked, the doors had NO lock on them and they literally had MILKCRATES under the bed, LOL this is not as pictured, you will be VERY disappointed once you arrive!!!

The location...

Paid 20 dollars for a cleaning service that we didn't even get! The place was a wreck wasn't told beforehand that the indoor pools weren't open and it smelled so bad in there! We normally love Park Tower but this was a awful stay

Nothing there is no breakfast

All of it. The room was nasty with blood stains on the sheets hair in the bath tub and toilet. The bed was broke and the floor was never vacuumed. It was terrible!

Absolutely stellar experience at Rate Park Tower Inn in Pigeon Forge! Let's start with the room – immaculately clean, spacious, and beautifully appointed. The attention to detail in decor and amenities truly made our stay comfortable and enjoyable. Speaking of exploring, the location couldn't have been better. Situated conveniently near all the attractions in Pigeon Forge, we found it easy to access everything we wanted to see and do. Plus, the surrounding scenery added an extra charm to our stay. Overall, Rate Park Tower Inn exceeded our expectations in every way. From the inviting room to ideal location, it's a definite standout among Pigeon Forge accommodations. We can't wait to return!

Nothing. Everything was awesome.

I loved the view from my room. The french doors open with unobstructed view of the smokies. I was able to have my coffee on the balcony with amazing views. The room was very clean and all white bedding.

Great location and amazing hotel, loved the location. The updates are looking amazing. I will be back at this hotel to see the rest of the amenities open. Its very trendy and modern hotel in middle of town

The front desk staff were nice.

The pool was freezing the hot tub was not working the gym was also down there was no breakfast and most of the hotel was under construction. The room was not clean and the ac unit didn't work. The beds were hard and the elevator would move with the doors wide open. Housekeeping would just walk into your room even after you would tell them not to.

The location is amazing.

The rooms had some issue with heat and air. They also had a mildew type odor. The pool/lazy river is not heated. The last time we stayed it was and that's how they advertised it before but that is not the case now. That is also the only free feature to keep children occupied so most of our stay had kids jumping and screaming down the hallways. The front desk only had 1 woman the whole weekend. She was doing her absolute best, but for a weekend she definitely needed some help. They also charge a $100.00 authorization per room, this is on top of the room charge. You do get the authorization back but it can take several days after you checkout.

Beds was comfortable

No breakfast. Pool was ice cold and had to buy our own floats. Door wouldn't close had to fix ourself. People complaining and leaving cause of bed bugs.

The young lady at front desk was wonderful! Good location from places we wanted to visit.

The room was very good size but outdated terribly the bathroom light and vent fan didn’t even have a cover on it….could see straight through it!! The sofa was so outdated and dirty (huge stain on cushion) no way I could sit on i…booked the room for the sofa because I am disabled and impossible for me to sit or lay on bed unless I lay completely down which wasn’t comfortable. Tables were dirty one had been sprayed and never wiped could see the spray all over..small dining table had spilled drink stains on it…realize all hotels in that area have gone up substantially but $235 a night????? Never again!!! The pics do NOT REPRESENT THE PROPERTY!!!

I liked nothing! This hotel is not even renting rooms. They are closed for renovations. Because online agencies keep renting rooms for their property they are forced to put people on the only floor they have open which is disgusting.

It smelled horrible. The sounds of construction were loud. The sink had brown water. One of the beds in the room had been removed and 2 twin beds had been slid together to make one bed.

close to town

toilet ran all night, killed a roach, pool area was not clean.

Location

One the elevators didn’t work

Everything was great

Front desk people were so nice and helpful when our reservation for a different hotel had canceled us for no reason. Beds were amazing. Stayed there twice so far. Will definitely stay again.

I'm not sure if I didn't like anything.

Location was good.

Worst thing was we were all the way at end of building and the elevator was out of order. Had to walk a country mile to hit elevator. Place smelled like Marijuana all the time when no smoking was allowed. Hair dryer didn't work.

We love the location. We have stayed here 3 times now.

For the price, it was good. Nothing really to complain about.

How trashy it was

Bugs

Location was pretty central. Rooms were clean. The view was nice. I have stayed here many times.

Breakfast would have been a huge plus!

Great location ..beds were ok .alittle out dated

Took forever to get hot water , balcony door was hard to open , tv cable was unhooked and didn't have TV for a day, stink bugs in the room , heater made noises , no breakfast

The size of the room

Had beer cans all over The lazy river needed cleaned and peoplePool was ice cold and

I liked it but liked it the first time better it was on the 5th floor the first time and it seemed cleaner that time than this time didn’t have enough linen this time

Not having enough linen And when I went to check out one of the staff was cleaning the windows in the lobby and sprayed me right in the face with windex I ask him what was that and that’s what he said it was I told him he did apologize but it was the thought he sprayed my face and went on my white part of my shirt was all over my glasses