Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was very unhappy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Terrible experience. When I arrived the code to get into the unit did not work and had to sit outside the room trying multiple different codes for none of them to work until a half hour later they finally got me a code that worked. When we eventually got inside the TV in the living room was stuck on a “please wait” screen and did not work the entire trip. TV in the bedroom was the size of pack of gum and had a fuzzy screen. On top of that there were stains on the sheets in the bed. Considering we were only staying here to sleep as we were in town for a convention I tried to look past these issues, that was until my stay was over and I was hit with a charge for a “damaged microwave” that I never used or touched! Complete SCAM, and honestly ridiculous I will never stay here again.

Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was very unhappy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Terrible experience. When I arrived the code to get into the unit did not work and had to sit outside the room trying multiple different codes for none of them to work until a half hour later they finally got me a code that worked. When we eventually got inside the TV in the living room was stuck on a “please wait” screen and did not work the entire trip. TV in the bedroom was the size of pack of gum and had a fuzzy screen. On top of that there were stains on the sheets in the bed. Considering we were only staying here to sleep as we were in town for a convention I tried to look past these issues, that was until my stay was over and I was hit with a charge for a “damaged microwave” that I never used or touched! Complete SCAM, and honestly ridiculous I will never stay here again.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very Good

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I was happy w the property the only thing the shower in the master bath was not cleaned properly. Also on the day of check out the next guest knocked on the door @ 9:30am asking about the check-in process!! That through me off because you guys stressed on numerous emails check-in was @ 4pm and not a minute before..Other than these 2 things I had a wonderful time on the property also the location was close to everything..

Rating Details: The property manager was somewhat unhelpful. The vacation rental was spotless. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: J ai eu pleins de fourmi dans mon appartement Y compris dans des tasses et cafetière et personne en direct pour m aider simplement par téléphone ou mail .difficile quand on parle pas anglais. Aucune excuses ni gestes commercial..j ai demander à changer d appartement et jamais de nouvelles.dommage Par contre bizarrement appartement très propre.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We enjoyed our stay there, large accomodation, nice swimming pool and great location. We recommend this place

Rating Details: The property manager was very unhelpful. The vacation rental was clean. I was happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We could not get checked in on time, and had to call the representatives fifteen times to get our room location and entrance code. When calling in, we were not allowed to speak to someone directly related to the property. We were only able to speak to an answering service who was not knowledgeable of check-in procedures. This was very frustrating. My four kids and I were left to sit in our vehicle until we were able to get room details.

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We have stayed at the Cardiff Castle many times over the last ten years and have enjoyed every stay. We love the location with its amenities, security and high maintenance standards. There are a few issues that we feel deserve some attention. - Kitchen utensils require update. Frying pan warped and unusable. Cutting knives dull. Lack of sufficient dish towels; only one provided. - King bed had no mattress cover. - Twin bed mattresses to high for comfort and safety; top was close to three feet above floor. - Patio door very difficult to open and close.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The appartment was great, really clean with all that I needed, a few things to remark, in the kitchen there were small bugs, and the furniture of the bathroom was a bit deteriored.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: 1999

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Truly efficient from check in to check out. Comfortable, clean, spacious and secure.

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very nice, and very clean space. Beds were good, and furniture was nice... truly a home away from home. Also nice is the walking distance to some restaurants, bars, and grocery stores.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Just awesone,peefect

Rating Details: The property manager was adequately helpful. The vacation rental was spotless. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The place was clean, nice property.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great!

Rating Details: The property manager was very helpful. The vacation rental was clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very spacious, I really liked having a full kitchen and washer and dryer. The AC is limited to no less than 70, I like to sleep in the cold so lower would have been nice. I saw several units while I was there, a couple of them had really bad mold smells. The one I ended up staying in was OK. They are all seemed to need a little paint and carpet cleaning, but these are likely filled with families that don't care for them as they would their own home.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Enjoyed every thing! And every moment

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Die Wohnung war genau wie beschrieben. Sie war groß, wunders hon eingerichtet und hatte alles was man braucht in der Küche, im Bad usw.

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: 've been here the last three spring. and I will definitely return. great place in every way

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very good. This was our 6th stay at Vista Cay and the 4th in the Cardiff Castle. The upgrades to the unit in the past year was a major improvement. The only suggestion we can make is to replace the mattress in the master bedroom. It is very uncomfortable, hard and lumpy. The condo was exceptionally clean and overall, our experience was good.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The unit was decent and clean. There is a lot of wear showing, carpet in master is worn and the vanity in the master bath has a lot of water damage and is peeling. The master bed was horribly uncomfortable, hard and lumpy. The unit kitchen was nice and well-equipped. The location was perfect! Very close to the pool and clubhouse.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our eight-night stay at Vacation Home Casiola was perfect . It is a very nice, comfortable place . The apartments are furnished and are very spacious . The location is perfect , within walking distance of major attractions of Universal Studios. Excellent cleaning and also very pleasant surroundings, with a beautiful park and a very comfortable pool. Congratulations to those responsible for Casiola and thank you very much for services

Rating Details: The property manager was very unhelpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: This was nuts, onde day there was a security guy banging on the door until the handle screws fell off because he thought the heard a loud noise! We were asleep! The day of the check out some type of rude manager tried to evict us because we were late, but we had late check out. She later confirmed and could not even apologize. This is a ****** place in terms of service.