We had a great time. The cabin was very clean. The beds are tall, so if you have elderly in your group consider them sleeping on one of the pullout beds.

All around a great stay, saw lots of bears, cabin is as advertised, and would stay again.

Saw a lot of bears. House has bed bugs and upper floor roof leaks. Not first time you can tell

We were extremely happy with the cabin. Everything was just as it was pictured in the ads. Loved the view, hot tub and space to spread out with our 2 grown children, their spouses and our grandchildren. Would definitely stay again and recommend to others. We also were visited on more than one occasion by Mama bear and her 3 cubs.

Started with poor communication to check in. Was sent link that didn't work. Luckily I called an hour before and left message. Finally got a live person 15 min before arriving at the cabin with code. Took 6 calls. 3rd floor shower leaked to 2nd fl BR which leaked to basement RR. Called maintenance, showed up next day. Heard contractor mumbling on cell " im saying it's from shower curtain leaking water". Lie much? We had a bowl catching water! RR drains were filthy. Ants in tub on 2nd floor cobwebs in living room and basement RR had clearly not been dusted in a while. Also, toilet seat in basement was way too small for the toilet. Would not recommend this company to anyone. FYI...i took pics.

This property had all the items that were listed in the description. Nice views and big rooms. Plus the pool table and hot tub were nice to enjoy. Close proximity to everything as well. Will definitely book again.

Great cabin with a lot of space for everyone! The roads getting up to the cabin are a little scary but worth the drive. Make sure you lock your car doors! A bear actually opened our car door and took a look around inside! Also, make sure you bring extra toilet paper and some dish towels!

The cabin was perfect for what we needed and close to everything! Big enough for all 11 of us and all ages! We stayed for a week and it wasn’t long enough!

What a surprise to see three small cubs visiting the lodge with their momma bear. This was a highlight of our stay. Great place.

Would definitely stay here again

Easy, quick, no issues

A wonderful week spent here! The house is great!!

The house was great for a weekend getaway. Enjoyed relaxing in the hot tub.

We thoroughly enjoyed staying at this property. While there were a few downsides that’s always to be expected and wouldn’t hinder us from choosing this residence again. The 3 levels made it perfect for our 3 families to have their own space. The house and view are beautiful and the location is awesome. As for the things that could have been better: the hot tub got very cloudy and smelly very frequently if we were out for the day and not keeping it up and running so it was hard to enjoy much, but we still did when we cleaned it out. Maintenance also came super quickly to help. There are no oven mitts and no fridge/freezer door shelves which limits space for food storage by a ton, but lots of pots and pans. Bring your own toilet paper. There were bugs as other reviews state but it’s a cabin in the woods, it’s to be expected. Overall we absolutely loved our vacation and we’re comfortable in this home.

Absolutely comfortable with many ammenities.

The cabin was the best! We had 3 families and each family had their own floor, with comfortable beds, tv, bathroom and patio to give private family time when they needed it. The kitchen was well stocked with new appliances and lots of cookware, and both mr coffee and Kerrigan coffee makers. The two gas fireplaces were awesome. We enjoyed the hot tub and pool table! We had to call maintenance once; they showed up very quickly, were friendly, and fixed the fireplace quickly! Jk

The location was closer to town than I realized - pros and cons to that. The road to the cabin is VERY steep and windy. It would be challenging in bad weather. Be careful if you meet another car. As well, we almost hit a bear one night after dark. The management company was very friendly, communicative and responsive. However, some of their information sent was outdated and incorrect (such as codes, wi-fi passwords, etc.) It was sorted out but was a slight inconvenience. Some of the furniture has been changed out since the photos were taken and some pieces were worn and uncomfortable. The cleanliness of the cabin was less than stellar. It needs a good deep cleaning. There were spider webs and dead baby roaches throughout. The stairwells looked like they hadn't been cleaned in over a year, and the lower deck was unusable due to mold. We cleaned the upper two decks ourselves. As well, two of the shower curtains were very moldy. The management company immediately sent a couple of people to clean the inside. They showed up without masks and with lots of attitude, did the minimum and promptly left. We did see quite a few bears, which was a lot of fun. But our "peaceful" vacation was ruined because of the proximity to the neighboring cabins and the construction noise from one. It made sitting outside unbearable. Overall, the design of the cabin and the amount of space was nice, but I won't be back. The cost of the cabin versus the problems we encountered did not leave us longing to return.

Directions were accurate. Would stay again.

Enjoyed all very much except found main level toilet & bathroom sink clogged and a terrible mildewed shower curtain liner. Housekeeping could do a better job and should not have left either in this condition.

Area wasn't quite as secluded as we would have liked but not too bad. Roads are only one lane so if you meet another vehicle, one of you has to back up. There were roaches in the kitchen and main level bathroom. 2 of the 3 shower curtains were pretty moldy. If this cabin gets a deep cleaning and exterminated it will be very nice.

Wonderful, cozy, beautiful, exceeded all 6 of our expectations!! Saw bears on day one right outside the front window! My first ever bear sighting. Saw mama & 2 baby bears on 2nd day outside the window. Will definitely stay here again if I’m in the area. Hot tub was hot & working. All 3 bedrooms were great. Cons: Grill is bad & next to garbage cans. For 6 people, food storage was very tight. FYI: About 12 steps up to 2nd floor bedroom.

Overall an ok stay, but simple standard items were not supplied - no oven mitts or hand towels, salt and pepper shakers, foil, shower curtain liners or hand soap in the bathroom, no more than one set of towels for anyone, or large skillet to accommodate 6 people. Several of the pots and pans were unusable, including Teflon coating scratched off. Then, the pre-damaged refrigerator needs repair or replacement...it leaks puddles of water on the floor, even after we called maintenance on arrival. Finally, and the biggest upset of the trip - the bathroom ceiling hole (!) sent the upstairs shower water down on the toilet! And yes, while I was on it. Gross. We had to make three separate calls to maintenance within the first 24 hours! At the third call, and being soaked from the hole in the ceiling, I lodged a formal complaint. Needless to say, it put a damper on our getaway. Perhaps the owners might spend some time there and improve a few things before renting to others.

Fantastic cabin to stay in. Close to downtown Gatlinburg. Had visiting bears everyday but absolutely no problems. Would highly recommend this accommodation for days of family bonding and just downhome fun for all!

We had a fantastic 4 days that the cabin! The cabin is very very close to the strip, just behind the salt and pepper museum, up some fairly steep and twisty hills so be careful. The home is lovely, hot tub and beds are nice, 3 pull out sleepers and the AC works well. 5 stars as it’s a nice place, may not stay again as I would like to see some more day to day consumables left for folks to use instead of needing to purchase it at the grocery store. If you’re looking for a cabin that can fit a bunch of people, this is the one.

The property has cockroaches. We called every day and we're told an exterminator would come out and never did. The hot tub quit working. They fixed it after a day. There were several other maintenance items that needed attention that they did take care of the same day. Was inconvenient that we had to keep calling on a daily basis. Also the property in the photos is not the same property. It's the same floor plan however the furniture kitchen appliances counter tops are not the same as pictured. The photos also make it look much bigger than it actually is

First off, the mattresses were excellent!! Even the pullout couches were super comfy (memory foam). Take them at their word - there are minimal supplies. Bring all necessities (including shampoo, salt, pepper, and coffee filters). There were plenty of towels and blankets for all 10 of us. The kiddos loved the arcade and pool table and the hot tub was nice and clean. Kitchen was well stocked with cookware and the living and dining room was open and inviting. We didn’t see any bears this trip :)

Very nice home, plenty of room in each of the three bedrooms. Game room was nice, everybody enjoyed the pool table and arcade game. View was beautiful. Very close to Gatlinburg and not far from Pigeon Forge - perfect location. Drive up mountain was scary at first but got better as we got used to it. Got to see a total of five different bears - scary at first but then we just got used to looking outside before going out and hoping to see them again. We saw them at least three separate times - it was awesome.

We loved this cabin! Perfect setup for a family of four plus grandparents. Great location for those wanting to explore Gatlinburg.

Relaxing

We used this cabin to host a bachelorette weekend and we absolutely LOVED it! The management company was very easy to work with and so helpful. Overall I loved the location and everything about this cabin. I would also highly recommend Smokey Mountain Art Studio. The owner came and did a class at the cabin and it was wonderful.

Few maintenance issues they were willing to fix but we had pets with us. Pictures need to be updated to reflect current set up.. Smaller than we thought.. The road to the cabin is very narrow, straight up and scary. Close proximity to downtown Gatlinburg.

Cabin was set up extremely well!! Hot tub worked nicely and was used both nights. Nice to sit in with it being cold and rainy. Pool table was fun to use as well. Steep new asphalt road on the way up to the cabin. Could be an issue if weather is bad. Construction across the street was a bit of of an eye sore but we just closed the curtain. Would recommend this cabin😀 They even called us after one night to check in with us. It snowed the morning we were leaving and was beautiful!