Great place to stay. Close to everything

Overall good experience, will definitely be staying here again! nice property, good location and lovely owner :)))

Good location and clean apartment. However, we do have few concerns 1. Me and my wife are 74 and 72 years old. We found very difficult to walk up the ramp and walking again up to 2 more levels. 2. No external lights in front of the property. When we arrive in the night, after parking the car in the garage, it was pitch dark outside and found difficult to climb up the ramp. 3. The microwave oven in the kitchen cannot be reached by short people. It is placed at a level above the fridge which can be used only by people of more than 165cm+of height. 4. The air conditioner / Heater unit upstairs was out of order. The power point was taped around so that no one can use it due to some fault. 5. It would have been good if there were complementary tea / coffee? milk etc in the kitchen for the first day. 6. There was no bread toaster in the kitchen. As soon as we woke up in the morning we had to go to outside restaurant for coffee and breakfast. The above matters should be considered and rectified asap.

Property was not clean, stains on couch, burnt food left in microwave, spider webs all around top balcony after i emailled the owner night before to make sure property was clean. Up stairs air conditioner broken, we were not told nor was it listed as broken in the Stayz listing. Got very hot upstairs. Please bring your own clean linen, would not recommend using the ones at the property.TV did not pick up channel 9 missed the AO Tennis and channel 10. TV was flickering freezing on most stations. Seriously a 300 dollar outdated sanyo tv. Smart TV would be expected you need to upgrade ASAP.Current pictures of the property are 10 years old and do not represent true condition. Strongly suggest alternative accomodation. Messaged owner about these problems to which she replied i will talk to the cleaner. Broken Air conditioner / TV issues have nothing to do with the cleaner. Just fix the problems so the next guests do not have to live in such filth.

We booked having not been on a family holiday in years but constantly doing day trips to Torquay. I must say was a perfect location not too far from all the necessities we needed and was perfect for our little family. Couldn't recommend a better place to stay. Thanks again.

Thank you. Apartment was in a great location, lots of space and clean.

Great communication with owner. Location is good and layout is ok for a family. The only concern was the cleanliness, which I raised with the owner who promised to speak to their cleaners for future guests.

The location of the property and communication with the Property Manager were both excellent, however the online photographs of the unit are not current and sadly do not reflect the true condition of property. The units balcony off the kitchen was unusable as it and the outdoor setting were dirty, covered in cobwebs and leaves and had grasses/weeds growing from the timbers. The towels provided were not fresh and a couple were "yellowed" with age. A second doona we found was covered in what appeared to be chocolate and could not be used. The cupboard in bed 2 was dirty and had an empty "Kit Kat" wrapper in its base. Some of the crockery in the kitchen was found to be greasy (possibly from takeaway meals), the kitchen table is delaminating along its edges. In general it was a disappointing experience for the money spent which could be easily addressed for future customers with a bit of basic care and maintenance to the property and a provision of clean and updated bedding and towels.