This property was located close enough to town and to the beach that we walked to both almost every day. We thoroughly enjoyed the neighborhood. There are several grocery stores near by as well as restaurants. Management was quick to respond when we had some plumbing issues and it was fixed in a timely manner. The set up of the units was not exactly what I had expected. By nature of the arrangement of the units we were in close proximity to the other guests when we spent time in the back yard/near the pool, but all the other guests were lovely and we enjoyed chatting with them, so, while it wasn't what I had expected, it was still nice. Over all we had a great time. The kitchen was larger than I expected, so it was great for cooking and prepping food. The bed was comfortable. The artwork and custom shower mural were all beautiful. Re: Wifi, we did a partial working vacation; wifi was a bit slower than ideal. I didn't have much issue other than spotty zoom meetings occasionally, but my partner lost connection a few times while trying to work. There is a fairly inexpensive co-working space near by so that is an option, but we decided the wifi was sufficient enough we didn't need to use the co-working space.

Everything was comfortable and lovely. Some things were not as clean as we expected, but overall it was a good experience.

Everything was comfortable and lovely. Some things were not as clean as we expected, but overall it was a good experience.

Upon walking in and we realized that only half the lights worked, and the size of the unit was significantly smaller than the 700 sq. ft. advertised. We also found several dead cockroaches. I immediately called the owner and mentioned these issues with her. When I said that the unit was greatly misrepresented, her comment back was, “It is?” She did mention that she was out of town but she would call her property manager and have her contact us. After much back and forth over the next few days, we were offered back 30% of the amount we had paid, or, we could pay more money and move into the big house. (I was the one to come up with the 30% refund). Because we were unable to find other accommodations in such a short period of time, we said yes to moving into her house. Our booking was for 1 month. We moved into the house on our 5th night and we would have to go back to the tiny unit for our last 8 nights. We received an email asking if we were going to move back to first unit or just moving out on the 27th. In my response I asked if we would be receiving back the money we paid for that time. “I’m sorry if I misled you or you misunderstood, but no, you will not be receiving a refund.” Unfortunately, another slew of emails went back and forth. In talking with some of the other guests, we heard dissatisfaction from a few of them. When I mentioned our situation, the discussion of maybe needing to file a small claim in court may be the remedy. A day or two later I noticed the cleaning people and I asked if I could take a look at the one bedroom unit. We loved the area and we would have no problem staying in that unit. In my conversation with them, I was asked if we were staying in the house. Yes, but that wasn’t what we had initially rented, that it had been the Ginger Gazebo but we had problems with the actual size, blah blah blah. (Which was a back and forth conversation). That afternoon we were being told to leave the property within the next day, two at the latest. An illegal eviction! It took a bit of back and forth emails with the owner, but we were told she would refund all monies paid for every night we would have left. We left in less that 48 hours. We were lucky to find a one bedroom hotel stay in downtown Honolulu. Things worked out for us, I just didn’t understand the need to fight for what was right! The unit would have been ok if our stay was short and it hadn’t rained the first 2 weeks, making the gazebo useless.

Great location and stay!!! The backyard area was a nice way to wind down our long days. Kailua is an awesome little town!

Everything is really nice we enjoyed our cute little home for the week. Marsha was very helpful you tend to all our needs there were just a couple little things that needed to be fit she was working on the barbecue for us getting us new barbecue utensils that can be used and I blow dryer wasn't very good so she got us a new one as I said it was very accommodating to what we needed we enjoyed our stay very much we would recommend it to our friends and family..

Perfect location is Kailua and close to the beach. Can’t wait to come back!

The property is tropical and well maintained. Our hostess Suzanne, was gracious, friendly and quick to respond when we had questions. We had everything we could possibly need to enjoy our stay!! The proximity to beaches, restaurants and stores was fabulous and walkable. The beauty of and quiet of the windward side of the island is amazing!