Location is good, about 20mins by car outside Pattaya center. The facilities are nice, especially the sky pool (but I thought it was very weird the pool only opens at 11am! I mean you can go to the pool before but there is just no one there and the sofas are all still covered). We had a garden villa which was spacious; huge bathroom, big shower, double sink etc. Amazing views

Service is below average and certainly not 5 star level. Wanted to check in at 2:30 but were told check in is at 3pm only.. went ahead and checked out the property by ourselves and were approached by a receptionist who told us the room was ready, so we told her we'll get back to her. 20mins later we go to reception to pick up the key for our room and were escorted to the villa only to realize the luggage was still at reception and would be 'delivered later'. Not acceptable, but ok no big deal. Once inside the villa the receptionist asked us when we'd like to have turn down service... ha? Weird.. We ordered room service once (two salads) and the tray that was delivered included 2 salads, 2 forks and 2 spoons and 1 napkin (??), no bread, no butter no water, no flowers.. nothing. Definitely not 5 star quality. Food was very disappointing especially the breakfast buffet. Not enough variety and quality is quite bad, that's why we ate out most of the time. It's a pity since the property itself is quite nice, but the service is bad and the food quality as well. Do yourself a favor and stay at the Andaz Pattaya Jomtien Beach, just 10 minutes further down the road. Price is the same but service and food are excellent!

Everything Shout out to Pla for her hospitality and attending to all our needs

The water in the pool is little salty

Privacy, comfortablr

So far nothing bad

All the staff and the security guards were very nice. The design of the villa was cool and private. The pool inside the villa was warm. Their shampoo, conditioner, and body lotion were so good comparing to what other hotels would give, I even bought the whole set to bring back home.🥰 In general, everything was super nice.

the breakfast was so bad

Breakfast is good. restaurant is good.

Our Villa next to rubbish disposal and drainage is smelly

Best part

Very few facilities and far away from action

building

staff and manager is too bad and the food made poisoned from the food and I stayed the whole night at the hospital and it was the worst night in my life which it suppose to be one of the best day cuz it’s our anniversary and the didn’t help us or did it bother them self to do any thing