I like the cabin and place.

We had a wonderful family reunion here - everyone was pleased with the spacious accommodations. The hot tub was great, game room, and all the bathrooms too. No one felt cramped. The big open kitchen with large table was especially nice. Couldn't have been more pleased!

It's a beautiful cabin. Paid for an early check in. The entire cabin was dirty. The beds had dirty sheets. Contacted Aunt Bugs, they apologized and promised they would have a cleaning service out there within the hour. After 5 hours of waiting no cleaning service came out. I called again, they promised someone was coming. We left to eat. Came back, cabin looked clean, until we looked in.bathtub...full of dirty towels and wash cloths. So we know the tub was NOT clean. Lots of mold in bathrooms around tub's and showers. The main reason I was very upset and disappointed was I booked this cabin because it said there was a community pool included. We found pool, gate was locked, and had cleaning supplies around. So again I call. They said that we are more than welcome to use pool. So the next day, get kids and grandkids ready for pool. Walk down there, gate is locked. Contacted Aunt Bugs again and this person said that we did NOT have pool access!! I said that was one of the main reasons. It even shows it on the description of property. Too many things wrong. Not worth the money, poor communication.

Family Christmas trip. We had so much fun. There are some updates and repairs that need to be done, but overall it was a great fit for our family trip.

Very nasty, texted/messaged office 3 times with no responds . Couch broken. The toilet on main level nasty and rusty. And above the beds there is so much dusty it's unreal. The hot tub water needs to be drained and refill nasty . Floors not vacuumed. Baseboards filthy. Table sticky with something on them. No bedsheets on beds upstairs. Shower on main level messed up . And we were told there was 8 beds not true . Call and ask was told there was a air mattress in the closet when washer and dryer is searched everywhere no air mattress!!! So we had to go purchase one . Just go to cabin and check these things and you will see how nasty it is.. Very disappointed. I think I should be refunded partial of my money. Hope to hear back from y'all before I leave my review Not worth the money

House was awesome. Accommodations were great for 3 couples from same family and 2 other couples. At first air conditioner was not working but within the hour it was fixed. Not at all happy with the cleanliness. Scrubbed my own bathroom floor as dirty and black hairs all over. Flat circles of confetti all thru house and on decks. Cigarette butts all over front of deck. As the housekeeping charges are over charged, this house should have been spotless. Offered a discount on next reservation, but not appropriate as may not get to visit again.

We attended a family reunion, and visited varied relatives in their rentals while in the Gatlinburg area and none compared to the comfort, aesthetics, access to all restaurants & activities offered in the area. I would gladly tell anyone visiting the area to check out Aunt Buggs cabin rentals. Highly recommend!

Wonderful stay, beautiful property. But, the Mountain View, is what really set it off. They couldn’t have informed us that the pool was temporary closed due to renovations, other than that it’s definitely a sight for the eyes.

The house is beautiful, it's just a shame that the owners do not take some pride in descent furnishings. The couches were broken down with wires poking out. Pool table was dirty and only 1 broken pool stick, no tips on the rest. Charcoal trash bin was full to the top so no where to put our used charcoal. Shower doors off the tracks. Mattresses were uncomfortable. There were not enough trash bags or towels, absolutely no supplies like papertowels, dish soap, dish detergent, etc. Super disappointing for how expensive it was!!!

Could use new living room furniture and mattresses

Our property managers are very cordial and eager to help make your stay go well. As far as the home itself, the cleaning is average at best. So much dust build up on fans you couldn't turn them on. A few shower doors were off track. Boards at bottom of the stairs was split. Door handle at top of stairs was upside down that has sharp edge. Front porch had to be swept which was not very inviting. The home is actually quite beautiful and spacious enough for 12 people, but the furniture really needs updating as does the carpet. Both had many stains. Again, when you reported this to the property manager they did there best to accommodate. I would not stay at this particular property again, although I would use the property manager and recommend they visit each property to see what they are actually leasing. If they did, they are some properties they would probably not want to stay themselves.

When first arriving to this house we were very surprised to find trash under the front porch steps. The porch wasn’t swept from fallen leaves and debris and mismatched porch furniture did not give the outdoors that comfortable mountain getaway feel that one would expect from a house for this price. The poor first impression was an accurate representation of our stay. The inside was very dirty, forcing to wear shoes within the house all week long. I would not suggest renting this house if bringing children along because the rugs and carpet were beyond outdated and filthy and not suitable for young children to crawl on. Many amenities failed to live up to the standards (I.e. the undersized pool table that is squeezed in with two pool cues without tips and lacked the necessary room to actually play). The price of the house is not worth it even for the five bedrooms and bathrooms. We tried beforehand to contact the management of the house because we were worried about the COVID pandemic, but they were unwilling to return our money. They had plenty of opportunities to make us aware that the community pool (a major reason of which we chose this specific house) was closed do to apparent renovations. We were very disappointed with our stay and requested some money back due to the fact that the inaccurate homes description, but the management did nothing. We hope the owner makes this right and we hope no more families pay the excessive fee for a big, but below average house.Linens were provided and clean but that was the only amenity that actually lived up to standard.

When first arriving to this house we were very surprised to find trash under the front porch steps. The porch wasn’t swept from fallen leaves and debris and mismatched porch furniture did not give the outdoors that comfortable mountain getaway feel that one would expect from a house for this price. The poor first impression was an accurate representation of our stay. The inside was very dirty, forcing to wear shoes within the house all week long. I would not suggest renting this house if bringing children along because the rugs and carpet were beyond outdated and filthy and not suitable for young children to crawl on. Many amenities failed to live up to the standards (I.e. the undersized pool table that is squeezed in with two pool cues without tips and lacked the necessary room to actually play). The price of the house is not worth it even for the five bedrooms and bathrooms. We tried beforehand to contact the management of the house because we were worried about the COVID pandemic, but they were unwilling to return our money. They had plenty of opportunities to make us aware that the community pool (a major reason of which we chose this specific house) was closed do to apparent renovations. We were very disappointed with our stay and requested some money back due to the fact that the inaccurate homes description, but the management did nothing. We hope the owner makes this right and we hope no more families pay the excessive fee for a big, but below average house. Linens were provided and clean but that was the only amenity that actually lived up to standard.

We had a great time celebrating a milestone as a family. Plenty of room for the kids to be kids and the adults to relax!

Cabin was not clean. For the price they should provide better pillows ; extra blankets.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I enjoyed my stay at the hillbilly Hilton. It wasn’t long enough. I think the deposit is too high. In the checkout time is too early but other than that everything was great hoping to return next year.

Rating Details: The property manager was adequately helpful. The vacation rental was very clean. I was more than happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We were not completely satisfied with our stay with Aunt Bugs. First of all having to give my credit card number AND a cash deposit made me very uncomfortable. Why in the world do they need both? I was nervous the whole trip that I wasn't going to get my money back (still haven't received it). The fireplace didn't work the first night and we were told that "maintenance had gone home" and couldn't come until the morning to fix it. So our first night no fireplace. The beds were very hard and uncomfortable. The couches in the living room had seen better days and the recline didn't work. Bathrooms were nice and clean and the cabin was clean.

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had an awesome time staying at the cabin, plenty of room for our family get together!

The Cabin location and view is really good. It is very close to city and shops. The carpet in the cabin is not cleaned.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It was nice and pleasant stay. Cabin was really comfortable and we enjoyed lot.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great time! Your management was very helpful!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: This is a really nice home and it was presented exceptionally clean. The location is very convenient to town (less than 5 min to the center of Gatlinburg walking district) but the drive up to the chalet takes you through a less than impressive neighborhood... it doesn't feel like a mountain chalet atmosphere as much as a big rental house in a rental area. This is unlike our previous rental experiences where the chalet seemed more upscale, woodsy. The home itself is very nice and has great layout. The furnishings and decor look like bad garage sale leftovers.. pretty awful. One of the chairs was ripped open and the foam insides were spilling out. The couch was uncomfortable and you could bruise your *** if plopped down at the wrong spot and hit the frame instead of a cushion. On a brighter note, when we arrived and learned that the hot tub was 1/3 empty and not even remotely warm, the staff was quick to come up to the cabin when we called and get things working properly, which we appreciated. The cleaning staff and support staff are excellent.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our family of 10 (2 lil children/ 8 adults) stayed for one week. The property was very nice and accommodating...the property needs more chairs outside and a new patio table...the couches could be replaced soon too...the "community pool" was very dirty and my family would not put "babies" into the water....we are "germ-a-phobs" so if you are cool with outdoor life and roughing it a bit, than this place is great! We did enjoy the morning and evening views of the mountains...:)

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The rental was nice and as advertised. The house was comfortable and the kitchen was functional for us.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Fantastic! We truly enjoyed our stay!

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great location. Living area is great for large families with plenty of room to eat at the table. View from the main level porch was absolutely amazing. Kitchen was well stocked with items we needed to cook a family dinner with. We even baked cookies from scratch! The only negatives we had was the beds are like concrete. Not just one bed, but all of them. Worst nights sleep ever. And we spent one night trying to get a smoke detector to stop beeping that the battery needed to be replaced. Only to discover that most of the detectors had already had their batteries removed. So definitely not a one time problem. You should change batteries out when time changes so that you’re always protected. We reported this to management. Hopefully they will check all of their cabins 👍🏻

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We enjoyed our time at the Hill billy Hilton. However, we like to cook and the cookware was very inadequate. We bought a sharp knife and donated it because there wasn't one in the drawer. However, we would do it again and rent the Hill Billy Hilton or one of Aunt Bugs other properties.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Aunt Bugs Cabin Rentals was so much fun to hang out in with our family and friends! Playing pool and relaxing in the hot tub was made it even better! The cabin was beautiful and kept very clean! My daughter and I left a couple of items there and Carol went above and beyond to help us get them back and we appreciate that so much! I would recommend them to all of our friends and family!!! 😊

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We booked this cabin to get away from hurricane Irma in Florida. We brought the whole family up including the kids, grandparents and great grandparents. It was a beautiful setting and plenty of room for everyone.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Getting to the cabin was pretty easy. We really enjoyed the leveled parking and easy access. The cabin was clean and smelled great. The employees were really helpful at check-in and gave us the key code even though the rest of our party hadn't arrived, which we appreciated because we were exhausted! My only complaint would be that the furniture is rundown. The couches had loose legs we kept having to prop up. The foosball table was in pretty bad condition also and missing balls. Overall, our experience was great and we would definitely stay with Aunt Bug's again.

Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The location was good. Took my whole family for some weekend fun. But the inside of the cabin was dirty with no hot water in the kitchen there where wall receptacle covers gone not good for the grandbabies then we decided to get in the Hot Tub an relax it was so nasty we could not even get in. On our way to Dollywood we stopped by the cabin reanal to let them know what we had found. So while at Dollywood they called to tell me that the hot water was working beleive me I know how to turn it on. All plugins had covers an that they would clean the hot tub at my cost. I would think at a cost of over $500 a night that the cabin would have been in better shape.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The cabin needs a lot of maintenance. Furniture is worn out. Needs to be replaced, upstairs and downstairs.Not enough kitchen utensils and cups for 10 people. Bathroom sinks drain very slowly.Need chairs on deck with hot tub. With a little fixing up this cabin would be good.