Very clean and organized. Place place weve stayed at in isla.

Great location, friendly people, everything we were looking for.

We loved Ixchel! Very friendly staff, beautiful and clean beach and great location!

I gave this an overall good rating because the resort is very nice, we have stayed here many times. The condo was clean and as pictured. What you NEED to know before booking this condo or any condo on this side in December, is that the pool gets ZERO sunlight. None. At all. They attempt to “heat” the pool. It just wasn’t enough given the temps being low, the wind being very high and it being overcast the majority of the time with no sun ever hitting the water. The irony is the other pool, on the other side(which was very inconvenient for us with our son’s physical disability) was that it WAS in the sun but the water was not heated and was like the North Atlantic. It was so cold that my daughter’s lips turned blue. She developed a cough the next day and after that we were done. All in all, the condo was nice, and clean. But zero mention of no sun and that literally, combined with the water being ridiculously cold, ruined our trip and we came home two days early. I just want others to know and be prepared for this during the “winter” months. We have stayed at Ixchel during the months of April, May, June and July, and it is has always been lovely. This was our first experience during our winter months and it’s just not for us. All we want is a pool and sun. That’s really it. Lesson learned I guess.

Everything would have been great, except that the condo we rented had AC problems. And it was known, because there were workers in the apt when we arrived. The owner of the property couldn't have been nicer (we happened to meet him by the pool). But there were no other 2-bedroom units to move us to for our entire stay. So, with a 4 and a 7 year old, we have to move to a new place every single night. If you have kids, you know what a pain it is to not be able to unpack fully and just stay in one place. Would be go back? Yes. The location can't be beat. But the hassle each day to get new keys, inevitably have to return to the front desk because they didn't remember to unlock the connecting door between suites started to weigh on us. Ok, rant over. You will love this place if the AC starts to work again.

This place was right on the beach! It was very clean and the people working the front desk were very friendly and helpful. We will definitely stay here next time we visit.

This is a beautiful property in the perfect location. Front desk staff very helpful. Beds super comfortable and everything was spotlessly clean. Will definitely return

The beach and location are the best on the island.