The house was pretty and clean, but it wasn't well-prepared to handle power outages. We were without power for 2 of the 3 nights, and had to sleep with just a fan as the A/C was unavailable multiple times. The owner charged us $80 in cash for power that was unavailable. Access to the villa by car is quite complicated due to the narrow road. Additionally, the gate doesn't work well and requires a lot of force to open. We requested a late check-out at 11 a.m. on Sunday, but the owner did not approve it.

The house was beautiful, the location was perfect and the staff that checked us in and out were helpful and kind. Only cons were that the electric bill was kind of high and the cost is not based on the current exchange rate. The hot tub isn’t hot, so it’s running and you’re paying the electric but who wants to get in a cold tub? Also, the linens, towels and pillows could stand to be replaced. Still things things would not deter me from going back, just helpful to be aware of these things beforehand.

Our family of two parents in their late seventies and 3 adult children and their spouses spent a week at your lovely home in January, 2024. We found this 4 bedroom, 4 bath home in Las Terranes very comfortable, well furnished, clean and convenient to activities. The home was perfect for our family gathering. It would have been helpful to have a notebook that held pertinent information About nearby restaurants, golf cart rentals, tours, emergency numbers, etc. thank you for letting us stay in your home. Don, Nancy and family

We stayed at the Fleur de Lis for a few days, and the house was perfect. The house decor is beautiful and super clean. The pool and jacuzzi were a nice touch with beautiful lighting. Ariel and Gustavo received us, they were friendly and attentive. Overall, I will stay here again and recommend the unit to family and friends. Thank you for letting us stay on your property.

Great location, excellent property. Exactly as advertised.

The checkin and checkout process was easy This Villa was very clean. The location was perfect. Close to the beach, bars and the local town, but still tucked away in its own private neighborhood. The staff was very responsive to any issues/questions we had during our stay.

This was a wonderful rental. The villa is in a secure compound with a nice group of security guards. The town is easily walkable from the location which is only a block back from the beach. The property was well equipped for cooking and had all of the kitchen amenities that can sometimes be missing in rentals. Great pool and nice outdoor lounging areas. The management was very responsive and made sure all of our needs were met. Overall, the only thing that wasn’t perfect was the hard beds, they were all very firm which wouldn’t be my preference.

The villa is beautiful and the beach of Las Terrenas is breathtakingly beautiful. I seriously enjoyed my walks on the beach and the water is clear. The beach made my trip. Tropical vibes for sure. In regards to the villa, I don’t remember reading in the description that you would have a camera outside directly facing the pool and patio sitting area, so girls, if you plan on getting a good topless tan, in this private villa you will not be able too. Also, if you are going with small children be aware that the flooring near pool is highly slippery and my children did fall on several occasions. I tried keeping my kids in sandals to avoid the falls, but kids will be kids and you can’t watch their every move. Also, the mosquitos are horrendous. I bought a mosquito spray from one of the local stores but this did not help. I just know my kids wore bitten up head to toe. Fly’s are everywhere and luckily I found a product in súper mercado Pola called Adiof and this did help reduce the amount around. We did see big cockroaches. The pool what can I say, it is smaller than what it appears in the pictures and needs maintenance because there is a big long crack from the beginning to the end of one of the longer sides. Also, 3 people on our trip: 2 children and 1 adult did get ear infections, and I know it wasn’t from the beach because we did not swim with our heads underwater at the beach, only in the pool. We all (adults and children) received small electric shocks on several occasions by touching the stove and fridge. I did report this and was told someone was going to come and check it out, but no one ever followed up with me. Make sure to ask when you arrive, the day and time when the cleaning people will come to clean the villa. They showed up at 9:00 am in the morning without advising and the cleaning lady was very rude and arguing because she had to wait 40 minutes until we woke up. Also, they left a broken hammock hanging, which is highly dangerous because we did not know and it appeared to be okay, but when my 11 year old son laid on it and felt the hammock going down, he called us and surprisingly, it was broke. I reported it to Manual who received us, one of Helene’s management team members and he confirmed he did know it was broke and that he had forgot to tell us. We were very frugal with electricity only turning A/C and fans on at night to sleep and making sure everything was off during day, and the light bill was very expensive, so budget well.