Amazing

Restaurant is super clean and beautiful. Food was so delicious. Staff made always sure the room is fixed. I loved this place. 100% recommended 😊

Breakfast should have more warm food options 😊

Fast Wi-Fi, free very close parking, really friendly staff, lovely breakfast, warm and cosy room.

Food was quite expensive in the restaurant, although it was very good.

The worst experience I have had in booking.com. The hotel staff behaved very unkindly . Even when booking.com thought a refund was more than appropriate, they stubbornly refused to reimburse me or other solutions.

Size, food and location.

We ask for water heater. Should be brought later.and it didn't happend.

15 mins drive away from Europa Park, extremely comfortable and clean with a great breakfast

Simply said.. it was perfect! The room was very clean and well maintained, excellent restaurant and fabulous staff!

The room was very spacious and clean with great attention to detail. Breakfast was very good and the hotel a very short drive to Europapark.

the rooms were spacious and the location was next to europa park. they had very good air conditioning and the bathrooms were nice. the staff were very friendly and whatever we asked we got. the breakfast was delicious.

the were no elevators to take our luggage to the rooms and the place from outside looks old and weary.

Very nice hotel in a quite area. The staff is very friendly and always keen and attentive to your needs It is a new hotel, beds are really comfortable and everything is absolutely clean. It has an excellent and cozy restaurant.

There is no communication between the rooms and the reception/restaurant. In order to go to the rooms you have to take the stairs which are outside the main building, this might not be convenient for people with a heavy suitcase or in case of bad weather.

Large room. Excellent restaurant.

No inside access from room to lobby or restaurant

Good location near Europa Park Clean room Price reduction on complaint re inadequate AC

So hot in the room at night we couldn’t sleep 1 staff member (blonde woman) unhelpful

Incredible. The rooms are modern and very clean, spacious and come with everything you need. Breakfast and service were outstanding!

Tip Top !

We got the junior suite, really big, nicely furnished and quiet !

AC was not powerful enough for the space. Breakfast needs more variety.

The room was so big and clean. The personnel are exceptionally nice and warm. Also the restaurant offered us really delicious food!

Everything was perfect.

We were two adults plus two kids age 13. The room was very clean with air condition in the parents' room. We had everything that we needed. Breakfast was basic but more than enough for us with fresh bread, vegetables, eggs, cheese, juices and coffee. The place is several minutes drive from Europa park. Given the chance, we would definitely return.

The Hotel was excellent, the location was perfect. The breakfast was tasty, various and fresh. The room was cleaned every day. The room was big and spacious.

very nice place , new, comfortable and clean . we stayed in to visit Europa-Park . By car, the park is very close.

The beautiful newly renovated rooms, the excellent dinner seved at the property. I highly recommend families visiting Europa park to stay here if they want a small hotel with authentic food.

Nothing at all, everything was perfect