The housing development was kept very well, all the outside communal spaces were excellently presented, grass cut regularly and views of the lake were lovely.

The villa was maintained to a very poor standard. Definitely not presented as in the phot Upon arrival we were greatly disappointed and feel that the Villa is not up to the standard advertised and certainly does not match the pictures displayed on the website. • The carpets throughout the house are absolutely disgusting, I have never seen carpets this bad in any rental accommodation I have ever stayed in. • The pillows had no protectors on them, under the single very thin pillow case was an extremely dirty and stained pillow. They were so bad that we had to go to the shop and purchase everyone a new pillow to sleep on. I felt that using the pillows provided would be a health and safety risk. • The plastic bins in the kitchen had been emptied but not washed out, there was liquid and leftovers in the bottom of the bin and it smelt disgusting. The outside bin was even worse, overflowing and the smell was appalling. • As beautiful as the pool area is overlooking the lake it is very poorly maintained. All the ground tiles are loose and my children tripped on them multiple times. The weeds between the tiles throughout the whole pool area just show a lack of maintenance and ruin the look of the whole outdoor space. •The rug on the living room floor had clearly not been vacuumed or shook for a very long time. It was full of food, hairs and smelt disgusting. I personally feel that this is the fault of the owners and not the cleaners. The cleaners are there to do a basic everyday job however it is the owners job to maintain the property to a certain standard. We paid a lot of money for this property and we were very disappointed, we tried to make the most of it for the kids. We were on holiday after a prolonged period of illness for my husband, for this reason we did not complain when we were staying in the property. We wanted a peaceful stress free holiday.

The location was great

The house was dirty roaches, carpets pots and pans were filthy and old.

lovely spacious property. Had everything we needed. Good location

very limited tv channels

The property had the potential to be very good, but false advertising in the way of photos when new, completely threw us off - the place was very tired with multiple damages and very unclean.

The property was tired and wasn’t clean, the sofa was a whole new shade of dirt, the pool was dirty and the staff were extremely rude - did not rectify any of these errors which lead us to cancel