As a solo traveller I felt comfortable in the restaurant and lounge area. The room was warm and well lit. The shower was excellent.

Only one complimentary bathroom product- a hand wash. There was an item in the shower but the bottle identified it as hand sanitizer. There were only 2 small complimentary biscuits and limited drinks sachets which was unsatisfactory for a room booked for 3 nights and no scheduled housekeeping till day 4.

It's very easy to reach by car, and located by the M62. Overall, this is a lovely hotel with friendly staff and comfy rooms.

It was a good experience.

Location and price.

The staff are terrible. This time I got my plug stuck in the sink the staff member asked for my card and thought I was checking out! She sure didn't listen at all. When I was checking out they looked through me and didn't even speak which is terribly rude. Last time I stayed for 3 days mentioned no tissues in the tissue box by the end of the 3rd day there was still no tissues. The rooms are tired on the 2nd floor. If it wasn't so well located I wouldn't stay here.

Nice property that has had extensive renovations which has given it a very airy feel. Room was pretty bog standard so I would rate it as expensive for what you get.

The staff were nice although I REALLY HATE being referred to as ‘Guys’ which comes across as a lazy add on to a question or sentence. I would prefer the question was just that. There is no need at any time to refer to guests as ‘guys’. Sorry, rant over. It would be nice if the tv remote worked properly in the room and it could be possible to turn off the smart device pop up that appears every few minutes on the tv screen (not unique to the room because it was also doing it on the screen in reception) it’s probably a simple setup process that needs to be addressed.

Hotel staff, very pleasant and friendly, I had my Rottweiler Malone with me , everybody loved him, the dog friendly rooms , they have dog bed, toys , water bowls. My van had broken down, and they allowed me to stay in the car park while I waited for recovery. Could not fault the hotel and staff, I would recommend this place.

Comfortable room , and a very good breakfast. A perfect location for a re-union of friends who had not been all together for 64 years, .coming from New Zealand, Scotland, Leicestershire and Yorkshire. We were well looked after by Brucey and Abi .

the rooms were clean tidy and well presented. the rooms were warm

the bathroom was very outdated

Not a lot as it was like a building site on arrival , I understand work needs to go on but we should of been informed of the work so we could choose to stay or rebook a different venue

Building site , was given a room that was not cleaned before having to swap