Simplicity of the hotel.

Only 1 bedside lamp

It was an excellent, well located, cost effective hotel. The staff were very pleasant and one of the cleaning ladies spoke some English and made us very welcome, She is a credit to the hotel,, and certainly helps when thinking about the stay.

There was a noisy machine going off occasionally which may have been a macerator for a toilet? The check in machine was confusing, fortunately a very helpful member of staff came and completed our arrival procedures.

city tax included on booking, still the receptionist asked for it

location

some shelves would have been useful to pack

position

The location is superb. Close to everything. The receptionist is really kind, informative and helpful.

My bed was giving cracking noises all the time I turned at night. There was no shower curtain in the bathroom.

the location was nice

Unbelievably bad service! There was no way to contact the hotel (emails were followed by generated messages and the phone number was inactive). When I arrived I found that my room could not be locked from the inside. As a woman travelling alone I found this extremely uncomfortable. Also I could not turn off the air conditioning the whole time. Every time I turned it off, it would automatically turn on again. Turning it off completely was only possible digitally through the computer of the receptionist. The reception is only staffed for a few hours in the morning, so I had no one to turn to (remember the phone number is inactive). The air conditioning and the noise made it almost impossible to sleep. When I told the receptionist the next day about my problems the night before, he just said "that doesn't sound like a big problem to me, as you took the room and stayed there", which I didn't find very sympathetic. He didn't even say anything about the door locking problem. As I was there for business, I really would have needed this night of sleep. Unfortunately, I didn't get it at hotes venus. all in all, very bad :(

Low price, clean room, situation in Caorle

No table in my room, parking in the street

Value for money (inexpensive)

No hot water in the shower