Really impressed with staff providing vegan food for evening meal and breakfast.

Took me a little while to realise my room was freezing because the radiators were turned off. After adjustment of the thermostat the room was fine..

walking distance to shops & dining.

location

services

Location

Old building without lift, my 90 year old mother had to walk all the way up to the top floor, it was really very heavy for her. The room was very old and the toilet/shower room made so much noise, we couldn’t sleep.

location and dinner was very nice

As at previous visits, we enjoyed the special room, the comforting service and the excellent food.

Belonging to the group of " elderly people", the no-parking facility creates a problem

Great Location & great food at the hotel restaurant in the heart of Dokkum

It was an appartment with 3 bedrooms our own sitting room own front door. As we were two couples plus a child we would have prefered 2 double bed rooms but was acceptable for 3 nights a double and 2 twins.

The very steep stairs especially with the small child we had to keep the living room door locked so that the child didnt get out as they could have easly fallen down the very steep stairs. In the uk we wouldnt be allowed to have such stairs but we found a number of place in the Neitherlands with exactly the same extreemly steep stairs.

Location, staff, restaurant facilities

In general, everything is very well taken care of in hotel and restaurant. Just in my room the “hook” to hang the shower was broken which meant I had to hold it myself. It’s something that can easily be fixed.

The location and ambiance of restaurant are great. There is a secure parking for bicycles. Dinner choices are excellent.

The room is very small and the bathroom has the size you expect in a camper. Both could use improvements. TV and coffe machine not working properly.

Great location in centre of Dokkum. Very pictoresque with nice view on the channel side and good place to explore Dokkum.

My friend did not like his bed. My room on the backside on the alley was noisy.

Great location, with a very nice view. Lively, but not noisy.

It is a cafe/restaurant with a hotel and not the other way round. The reception is located at the bar and the staff is extremely busy with serving the meals so they can't really give the necessary attention to the hotel guests.

The situation on the bank of a canal. OK continental breakfast, tasty dinner.

Check-in staff refused to accept my Master Card, and the restaurant staff later refused to accept any credit card, including Visa. When I refused to pay in cash, the bill was charged to my room- and paid with Visa on checking out. The hotel needs to sort out its policy and educate its staff.

Great location and friendly staff. Nice restaurant and lots of options. Clean room, good size.

It was noisy - this might have been just because first day after lockdown easing. The shower and toilet were clean but rather small.

Great location, Rooms okay, staff friendly, good food, nice atmosphere in the restaurant, excellent breakfast !

Rooms could do with an upgrade

It worked in a way as we were soaked to the bone upon arrival and could be in our room quite quickly after payment. We could also park our bikes in their garage area in a third building. After remarking on how unkind their serving is, the staff changed her behaviour towards us positively and the cook is good, too. The dinner was good quality. In the end it just worked for our 1 night stay.

Hospitality is not part of the game here. Despite its name that sounds to be a traditional hotel incuding its services, it just reached the level that one calls a hotel. There were bugs and spiders in the room, nothing too harmful, but could have been cleaner. We were not in the main building either, had to cross over in rain each time. There was no openable window in the room to air out. The air was stuck in the room and only a door to a back area was our option to air out and the main door to get a draft at least before sleeping. I would rather have changed for sth else normally, if we weren't so badly in need of a hot shower straight away being soaked in cold rain previously.