Everything was clean and beautiful

This hotel is amazing. The whole area is very beautiful and well maintain, it is a pleasure to stay there. The food was unbelievably tasty, everything we tried was very good. Our room was very spacious, clean and had everything we needed. The stuff was super helpful and friendly. It was our honeymoon and I can't imagine a better place to spent it, we were extremely satisfied and we are already thinking about coming back.

Everything was perfect, the only thing that was a bit annoying were flies. There was a lot of them and it was a bit disturbing while we were eating.

Everything

The entrance of the property is beautiful, as are the outdoor restaurant terraces. The bed was extremely comfortable and our room was spacious. The location was convenient if you have a car and are up for driving. Mallorca is a “big” island, with lots to explore. We were 30-45 minutes to Palma, many beautiful calas, good hikes, and cute towns.

Aside from the entrance/front half of the property, we were underwhelmed by Zoetry. The pools and pool bar were average, the rooms were clean and relatively updated, but did not match the caliber of the front half of the resort. The food was underwhelming and overpriced for the quality. We received undercooked burgers and steak sandwiches after being asked for temperature preference. Breakfast was average at best, dinners were fine but nothing special and portions were small. We received two bottled waters in our room the first day, but we’re charged for bottled water from then on. I would’ve appreciated the housekeeping to at least continue to provide two bottles daily. Most of the restaurant staff, with exceptions, were unpleasant. It was apparent the hotel is understaffed, which I recognize is a challenging and is frustrating for staff who are being overworked, but many of the staff came across as rude, unfriendly, and bothered by us as guests. We felt two extremes of either being rushed along or completely ignored. Overall, I’d say this place isn’t worth your money. Spend your money somewhere local, rather than a big chain like this.

Everything

Nothing

Although we only stayed for a short time (2 nights), we had a great experience staying at Zoetry Mallorca. The whole place looks absolutely incredible, the pictures don't do it justice. You can just wander off and explore everything it has to offer. The hotel has two swimming pool areas and we stayed just at the one that was adults only. It was quiet, serene and perfect for relaxation. It also offered a great view of the church in the background. The breakfast is also one of the best breakfasts ever, the eggs benedict were just perfect! Also the staff is very nice, we had dinner at the property last night and one gentleman was just incredibly nicef, helpful and always checking up on us. Great overall experience if you want a quiet, but absolutely beautiful holiday.

The hairdrier in the room was one of the worst ones I ever used. Only had 3 modes - one cold, one warm and super low power and one hot and a little more power (but still very low overall). My hair dried quicker if I just let it airdry. This is not a big deal, but from a place like this, I would expect it to be something other than the what it seemed to be a 10 € worth of hairdryer. Also, what we found a bit weird was that although the pools were open 24/7, the workers who distributed new beach towels only showed up at around 11 AM. A bit late, considering a lot of the guests were already there and enjoying the pool. Both mornings we had to seek the towels ourselves.

The hotel was stunning! The location is fairly remote but that's what we were looking for as we hired a car to explore. Breakfast options were great with everything on offer. The evening restaurants offered good choices, albeit slightly limited menus in both the Tapas and Mediterranean restaurants, so eating in each more than twice can become a little repetitive. The hotel isn't a fancy high-spec 5-star hotel, it's more about the charm and quaintness of a peaceful retreat in beautiful surroundings.

Service around the adult pool needs to be better as is pointed out by multiple reviews - the pool bar is by the kid-friendly pool which means walking to get a drink or food. It's not far to walk but when it's 35+ degrees, regular service around the adult pool would greatly improve things and add to the otherwise lovely stay.

Pool and pool bar as well as lovely spa

Room service

Very quiet and relaxing. The location is beautiful and so is the hotel! Did not disappoint!

Nothing to say

such a beautiful hotel that is transformed from an old monastery with excellent facilities and comfortable, large rooms. pools are nice and restaurants are even more amazing.

contacted room service for a ice bucket but no one picked up the phone. location can be a bit off but it is not a big deal if you have a car

Beautiful location . Authentic.

Service was so incredibly slow

The spa was nice but busy at times.

There were two weddings, so quite noisy, the hotel is in the middle of nowhere so expensive to get taxis in and out. The breakfast area was very busy and the staff struggled to keep up.

The hotel itself is very nice inside and has a lot of charm. It has 2 pools. spa, lots of space to practice sports, football field, tennis courts etc..however when you start looking into the details this is when we start finding the "not so good" stuff from the hotel. The Room was clean and very spacious, with a very nice terrace to chill. But in our opinion this is not a 5 star hotel star room. Bathroom unfortunately is extremely outdated. The Food quality is very good, but confusing. There is no buffet type of dinner, but you choose from a menu, something that we were not informed about upfront. So don't expect a buffet during dinner service. Huge car park, no problems to park the car there.

Where to start. This is not on the level of a 5 star hotel. I can agree with all the comments I read previously when I booked the hotel (did not believe it, but they were all actually true).Starting with the spa. This is not a spa, this is just a pool with a ceiling, cause nothing works there. Everything is broken and when you ask, they don't know about anything.. If you booked half board, be prepared to wait a long time for your dinners or breakfast (by the way, book with food cause there are no restaurants around). In general the staff is running around trying to catch up with all the tables, with no system whatsoever. Waiting for food took around 45 minutes, so please order the food all together even desserts cause if not you will be sitting 2h.Wrong food coming to the table too. We witness lots of complaints and arguments all around the hotel. Quality of the food, like said before it was great, however it gets spoiled with the entire experience. This was a huge disappointment.There is a potential for this hotel, but things need to change to make it work.

great service and ambience. lovely breakfast as well

Relaxing and peaceful hotel with beautiful rooms. Attentive staff with amazing service and top quality food. We loved the hotel that much that we have decided to book our wedding here!

We enjoyed a few days of peacefulness at Zoetry however the free shuttle service to Palma and a beach club mentioned on their website is no longer existent. Reception told us they just hadn't updated the website yet.

The facade of the main building as you enter the property

Service was the worst we have experienced Communal areas are dirty Our dinner took 2 hours to arrive. we have a 1 year old. We asked for our food about 5 times and finally received our meal 2 hours later.

Exceptional Hotel! Very nice location in the middle of olive trees and lavender fields. Whole Location is nicely designed and the rooms are superb. Two different pool areas (one adult only) and a total of three different bars/restaurants give you plenty opportunities to relax and enjoy the quiet.

Service (especially hospitality) should match the price. Staff often seems to be really busy and stressed, so you have to wait sometimes for your orders or your order might be messed up. Prices for add ons on the breakfast buffet could be a bit more transparent.

We loved the hotel.

The restaurant could have been better

all round lovely hotel

A wonderful hotel on a beautiful island. I already stayed at the hotel when it still belonged to Hilton and I think it is even better managed now. Excellent service, nice staff and very good food. We also liked the rooms which inspired us for the house we're building right now.

Wasps at the pool, but I guess that's something you have to accept in a nice rural location.

Super friendly and helpful staff. Nice rooms.

Places on the terrace for breakfast are limited.