Nice location

Bad service and not professional

Η θέση του

Παρά πολλά, σχεδόν απελπισία

No

Location

N/a

Nice central location - just a few minutes walk from Green Park tube station and walking distance to many central sights. Quiet and peaceful hotel. Wonderful customer service. Extensive breakfast selection. Felt very well looked after.

About the only negative was that the pillows were very soft and there were no additional ones in the room. Would have appreciated if there were shower cap, cotton pads etc in the bathroom.

Fantastic location, service was friendly, gym on site, parking opposite

The location is perfect, central to everything you could need. Staff are exceptionally attentive and polite, we were made to feel extremely welcome even though we were only staying for 1 night. Really comfortable room, good size and had both a separate shower and bath which is always a bonus.

The only thing that I could possible comment on is that the check in states 3pm, we arrived at the property around about 4pm and the room wasn’t ready until around 6pm but we had access to the lounge so we could check our luggage in and sit in the lounge enjoying the canopy’s and drinks which was a really good selection.

I like the hotel lobby and entrance, I like the room cleanness and location

The internet was the worse part and I was so upset about it

Friendliness of staff

Nothing

the stuff was very friendly and eager to help

the room was awful and the view was to the stairs and vaults. when we asked to change it the view became a slight better but the room itself was smaller. finally we had to pay additional fee to upgrade the room

Staff were brilliant, very welcoming. Location fantastic! Facilities awesome!

The price!

The location

My room was very dark. With the busy street in front and the street in the back of the hotel frequently closed, pick up is very difficult.

location and comfort

Housekeeping was a bit slack with rooms not serviced but hotel made up for it at checkout.

the location and the staff is very good

nothing

the staff were pleasant helpful, they made my stay with their kindness. The club room was amazing.