Sehr gute Lage, sauberes Hotel

We had an initial issue with booking.com booking 2 rooms, one 3 days one 2 days which they managed to sort. We also had an issue with the room we booked which they also helped sorting though they still ended up charging us extra.

The pictures are very much not a reflection of what you get, the place is falling apart with mould, chips in the wall, a rusty hole in our bathtub. While the staff were helpful in giving us an upgrade when they took us to the higher level rooms even the floor they were on looked different. I even asked if this was where they took the room pictures and they did confirm. I also noted other people complain about the same issue.

We had a hard time choosing from several hotels near the Esplanade and we were so glad that we decided to stay at Pacific Hotel Cairns. It’s prime location is walking distance to various spot like the Esplanade, Marlin Marina (for island and diving tours), Cairns Central and many in between. We were warmly greeted by the hotel staffs who are all so attentive and friendly and checking in was flawless. Our choice of stay was in Superior King Balcony Suite which was situated in the higher floors overlooking the Esplanade/Marlin Marina was perfect. Room was clean and and super spacious with amenities perfect for our 4 nights stay and bed was super comfortable. We enjoyed hanging out at the balcony in the morning and be greeted with the soothing sound of morning birds. We highly recommend staying at Pacific Hotel Cairns for its great value and location, making it perfect for your next Cairns adventure!

Location & value for money

Nothing

Location was great. 5 minute walk to the Waterfront and Lagoon. Catamaran and boats for Green Island and reef adventures were also only a few minutes walk. So many restaurants and Rusty’s day markets and night markets all in easy walking distance. …

We stayed in the executive king suite. The size of the room and bathroom was great. Good size wardrobes and big open shower. The only thing we found difficult was the type of unusual shaped two chairs. As a couple in their 70’s it was so hard to sit on and get off these cane chairs.

Location was perfect. The room was very nice. Staff were very friendly. The room was clean. Breakfast was tasty and served at a good time. The View out the window was very nice.

I couldn't connect to the wi-fi on my laptop. Had to exclusively use my phone.

The place is very nice, convinced, and quiet. We have dinner and breakfast in bush fire, it’s amazing,

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The staff were amazing

There was no Netflix or other extra tv service apart from general tv I can get at home