Clean, spacious room and great location. Staff were friendly and helpful, tram and bus stops were super close by and lots of food around. Would come back and stay here again :)

Location, staff generally & housekeeping

TV was not operational for the stay & could not be fixed until day of departure. I accepted it was not a simple problem & required contractors to repair an aerial issue.

Perfect location for Palais Theatre events, great food venues & St. Kildas in all its glory

Love the location as we really enjoy staying in St Kilda. It is close to the trams, beach, shops & restaurants. The staff are always lovely.

A second towel rail in the bathroom (King with Balcony) would be very handy.

Brilliant location in the centre of St Kilda, near to shops, bars & the beach. Easy tram ride into Melbourne city centre. Very spacious room with modern facilities. Very good value for money for the area.

Parking at the hotel was charged at $25 a day. We found a 24 hour car park very close by at $18 per day. No microwave in the room but there was a guest lounge at the hotel with a microwave.

Comfy bed good location. Friendly staff

Noisy tram. No detergent or tea towel provided to wash cups . Dusty on top of fridge. Not cleaned to a high standard. Not as appears in photos

Location (tram station, restaurants)

Acoustic problems from aisle and outside

Room was clean

I was called a couple of days before to ask when I would arrive I mentioned 12 noon because I had to be somewhere for 1pm My flight was moved forward that day and I arrived at 10am I left my bag with reception while I went for a walk Reception said they would call when a room was available After an hour I returned because my mobility restrictions. I finally got a room at 5 past 1. I dumped my bag in the room and rushed to where I was meant to be. Unfortunately a bit late.