location and pool

small rooms

Location very good. Very near the shopping centre.

Toilet water heather is bad. Toilet no water heater and wait for 15 mins . Still no hot water. Finally have to changed the room . After changed the room the toilet shower head is leaking . Air cond is no cool. Very bad . I check out on 20/7 9pm. They still charge me full day . Request to paid half day. But they still not allowed

Location and the concierge, they are very helpful in planning the trip

if western breakfast was included in the option, it would be great

breakfast had less options for tourists

I found it very close to the subway station like around 5 minutes walk will do. It take me about 30 min to travel from hotel to the forbidden city (故宫). The location is good.

I don’t know is it new things after the pandemic or what but I received toothpaste and toothbrush right after check in directly form the hotel reception not in my room. I found it so weird and so odd but if it new regulation well don’t know what to say.

All good

The hotel was clean and the behaviour of staffs was nice and friendly.

Prime location and good breakfast.

Room size is compact only.

The location is very good. It is in the centre of Wang Fu Jing.

There is no self-service laundry and the laundry service in the hotel is quite expensive. The facilities in the room are very old. The shower and toilet was broken in our first room we checked in. Then we had been relocated to a different room.

Nice location, friendly staff

I was given a room overlooking a kitchen hood, so everything smelled like potatoes 😅 They changed my room immediately, but in the second room it was a string tobacco smell. the hotel is a bit worn out

The space was awesome.

The morning sunlight shining in the room at 6 am wakes you up without a alarm.

upgraded.

nor enough bottled water and the refrigerator is broken

Very friendly staff

Nothing

Location is convenient and handy, easy to access to shopping mall and nice restaurants. Safe area, view is nice too

N/A

Excellent in location and price. Room is okay for staying in. All staff are friendly and helpful especially Qiao Qian from your concierge desk. He helped me a lot for booking ticket and planning for my daily sightseeing.

It is a long way for me to walk back to my room as I live in West Wing. It is especially hard when I need to carry my luggage. Also ventilation is not that perfect. When someone in our floor smoking, the smell comes through the toilet. We have to close the door all day and night but it is very smelly every time when we need to use the toilet. So I have to go and take shower in my sister's room which is at a different level.

Location excellation

Nil

Location was great, staff were wonderfully friendly.

A little bit unclean, the shower leaked into the roof.

I got my first class service from all the staff here。 just like five star hotel

none

Excellent location for a fantastic hotel in the heart of Beijing. The staff is well trained to follow up clients. The hotel is perfect for those searching for high quality accommodation and services in the heart of Beijing. I strongly recommend this hotel also for long term stay in Beijing and I will certainly visit it again!

Everything was in line or above my expectation.

The staff was great. Not all spoke English but when they heard foreign people they went the extra mile to get someone to speak English and which made our stay more pleasurable and easy.

The staff spoke English and were very helpful when required. The location is perfect near wangfujing street, loads of places to eat and shop. Found a wonderful foreign book store too.

Just didn't like the fact that we had to purchase caps to swim in the pool and it couldn't be charged to the room. We didn't have our phones with us to pay so we ended up not swimming.

location can’t be beat! right by a subway station and Wangfujing street.

building showing it’s age in some areas