The room and toilet are big and clean. The bedroom has a door separate to toilet. And also a pretty big hanger area after the front door so it's easy to hang clothes. I also like the big window so the room get full sunlight and fresh.

The room didn't come with hot water and free coffee. The location is not too far from tram and train station. It's a bit dark and quiet in the area.

Good Hotel

Location

Exceptional service from Sebastian in the evening in the bar restaurant area - thank you

External appearance of hotel dirty and unattractive - unfortunately ashtrays at entrance. Coffee cups not removed regularly from this area. Front garden needs work and building needs paint. for this price Euro 300 per night expected might more, Front office staff disappointing the very thin woman with the long blond hair was rude and unhelpful would avoid this hotel at all costs unless I was desperate

Fitness room, rich breakfast with local specialities. Very kind reception attendants. Good location with lots of restaurants at a walking distance.

Long waiting time at the reception: 20 minutes. The attendant did his best, but obviously the lack of capacity was disturbing: task for the management. e.g. install a trainee for the peak times both at the reception but also the same applies at breakfast. The staff was at the limit of their possibilities, and they were working as fast as robots! Again: task for the management. Weak sound isolation, the neighbour was banging at the wall due to someone snoring. Guests banging huge corridor doors: less chance for having a rest especially for more sensitive people. Narrow parking lots and path at the garage. Training how to behave with guests (breakfast) recommended, but afain the staff is at extreme stress and this is not theor fault: management!

Breakfast is nice

Location a bit far from city

it is hostel not 4*

It's German breakfast with extra hot breakfast, all good, the room is very big but too hot so we left the window opens all night.

The lift is so so so slow.

Room amenities, immediate access to a bus stop front of the hotel, and a wide selection of snacks available with an easy Self-checkout.

Time to reach the city centre.

Large room, expresso machine, 2 extra kids beds prepared even when I only asked 1

Parking outside might be limited if busier, we were able to park in the street though. German beds always have 2 seperate duvets, really weird culture