location and bathroom products

aircon did not work well. room was very hot by mid afternoon

All of the staff were very nice and the breakfast was very healthy and good.

No air conditioner under 30 degrees. one of the lifts was out of service. No tap water, no warm， and no night, the water water was yellow mud water.

The location is excellent

Its not like the other hotels nh The breakfast was poor and the cleaneliness was so so.

Nice room and Comfortable Bed. Good breakfast. Walking distance to Piazza Del Campo. Convenient to take the bus to Firenze across the street.

The Shower pressure was almost inexistent. Need a revamp

Great hotel with easy access to the Main square.

Room view

nothing

NH Siena is located very central in Siena in an old historical building, beautiful once, but now in a poor condition

Room and bathroom was dirty, furniture is old and full of scratches and wood flooring in very bad condition, sanitary objects like water taps and shower are in a very bad condition and rusted. Services are also very very bad, I asked the receptionist where I can park my car and he gave me the directions to the nearest parking place giving me info about the program and cost of parking but in the morning I was stupefied to notice that my car was picked up by authorities because the parking lot had to be vacated at 8 o'clock for of a football match which the receptionist forgot to inform me about. His small mistake costed me 200€ and 3 hours with local authorities:((((

Buffet breakfast is of NO INTEREST to us. A la carte service would work much better

Room was dirty, dusty furniture in closet, night stand lamp not working, dirty shower with wet towel left in it, balcony :do not step out: was filthy, never cleaned, the room smelled cigarette smoke, hallway had patches of really warned out carpet Do you want us to go on? Yes staff was kind and understanding.

Position and staff

Maybe a bit old fashioned and with lack of maintenance. The shower was not draining water at all and some forniture were outdated for nh standard.