Ubicación, cómoda la habitación, excelente servicio por parte del personal

Cambio de toallas, solo las cambiaron un par de veces en toda mi estancia, limpieza en regadera no la limpiaron en toda mi estancia y colocar jabón y shampoo todos los días

Rien aimer de l'hôtel. Menu déjeuner restreint: un choix par jour inclus dans le séjour de plus nous avons dû payer le lait, non compris, pour le café et c'était pas mangeables. La cuisinette insalubre de petites fourmies se promenant partout sur le comptoir, manque de vaiselle. Rien pour cuisiner. Pas cafetière, rien pour faire toasts. Nous avons du aller acheter vaiselle et couverture. Aucune confiance au drap du lit. Première journée avons dû changer de chambre.

Bruit des bars tout les soirs jusqu'au petites heures, insalubre et non fonctionnel

Excelente ubicación , cercano a 5ta avenida. Muy recomendable!

El Hotel cumple con la relación precio-calidad, más el plus de la ubicación. Pero lo que más me gustó fue el desayuno, sabores tipicos de la zona y si gustas probar algun extra puedes acceder por un muy buen precio. Aqui probé los mejores chilaquiles de Playa del Carmen.

nada. Todo cumplió.

Excelente ubicación, muy limpio todo

Staff were the nicest and so helpful. Loved the breakfast! Cleaning lady so sweet! Loved the big room w balcony.

NO hot water during the entire week! 😫WIFI never worked in my room. This I mentioned a few times.. Bed too soft.

The front desk staff were nice.

The place is so outdated, super ugly rooms. Noisy staff starting at 6am and won't quiet down after being asked multiple times. Noisy spot in general and needs a total facelift.

La Atención de Luján excelente servicio Recomendado

Instalaciones y ubicación

El wifi. Se battallo. Mucho

Good central hotel with small breakfast included. We stayed 1 night twice. The first night bedroom was great, the second was located close to the restaurant and the pool and thus was noisy. Late breakfast was great (11.45 am), there is a small pool, the staff were pleasant, the beds are huge and very comfy. They came to fix the air conditioning at 9pm which I thought was quite late but it was fixed at the end. But overall a positive experience.

The breakfast included was very small and as the restaurant serves many hotels, the waiting time can be long.

The worst experience of my life.arrived check in & A.C malfunction not cooling a very hot room. I requested for a T. V for my son,which they said they have.Nothing on the room.broken knob on the main door broken.bathroom windows broken ,missing some lovers.I ask to speak to Manager & was dinied. They tried to get me another room on another hotel they own but didn't have no vacancy. Technician was not avialable to re pair A.C. asked for refund & refused. Very poor customer service I would definitely never recommend poeple to that place.

The location was great close to everything  even from the airport to fifth Avenue and to the hotel just one bus I love the location

The room wasn’t that clean and when I book my hotel, I thought there is a refrigerator in the room but when I arrive there is no refrigerator so I have to pay 2000 pesos for that

Locación

Our room was different from the one that reserved

All good, very happy with everything.

Pool was very dirty and murky, so rated this place low as we only booked for the pool. They shouldn’t advertise a pool if you can’t swim in it.

The location is good. Bus stop is 10 min walking distance.

There is a smell in the room. The staff did not change the room. Very Old building

I asked for a blanket for the bed and never got it. At night after turning on the bathroom light the cockroaches scattered. GROSS!!!!! Breakfast was not worth calling a breakfast.

The location was very central. Lots of shops and restaurants nearby.

We arrived 1 hour before check in and they wanted us to store our luggage foe 100 pesos for the hour. We refused and sat and waited in the lobby only to find out at time of checkin our room had been ready all that time. This was our 7th hotel on this trip and the first that wanted money for storing our luggage.

Location close to restaurants and bars great area

Loud music from the outside

The staff was very coorperatve and nice.

At the hotelis very noisy at night, because of bar near by. The first room that we took was without fresh air and was smelling bad. Then we change it with nice one. The breakfast is the same every day: 9 Nights - 9 times eggs and toast.

nothing

you were sleeping on the dance floor. reggeton party was in your room. impossible to sleep. worst place ever. they even wanted me to change room from first floor to third floor so it is even louder here.

location and price were good. the breakfast was decent

run down, water stains, very low water pressure