great location, good breakfast. Nice room with new furnishings.

Bathroom was dated in need of upgrade. Hot water in shower was difficult.

the location

the weather in the hall my late chase-out request was approved in the app, but in the hotel I have to left at the normal check out hour.

Excellent location, in front of the Malecón 2000. The area is safe and the hotel is under a modernization process. Some rooms are still decadent, with outdated furniture, but I stayed in an excellent room.

Everything was fine during my stay.

Great location, comfortable room and excellent breakfast

No designated smoking area!

good service good breakfast

was everything good

friendly staff, clean facilities, comfortable room

the location is great

no hair dryer but phone in the bathroom

Excellent location

The location was great and the room comfortable, the pool was a great add but too cold.

The breakfast could improve

The location was really good, central and close to the Malecon 2000, safe place around and easy to walk to find restaurants. The breakfast was fair. Overall a good hotel despite a few attitudes given the moment we were in (Libertadores Finals).

The hotel charged me without my authorization and even treatened cancelling my reservation if I didn't pay. I contacted booking and gave up the argument to avoid the risk of not finding a nice place to stay. This is not the behavior I expect to see.

location was only positive

it is a way below average hotel and way over priced because of location. I would never stay there again even at one tenth the price

the room I booked was a queen bed room for 2 adults and one kid but the bed which they gave me was like for 2 persons

same as I have return about the property

the location

the bath room was not apart to the price

The hotel is located adjacent to the waterfront promenade and has views across the river. Our room was clean, the bed was firm and comfortable and bottled water was provided. The bathroom was clean, the Tv worked as did the air con. Hotel staff were helpful and at our request arranged for a taxi to meet us at the airport for $10 US. We enjoyed walking all along the promenade and stopped at the Local Navy Yacht club for a drink, returning in the evening for a most delicious dinner and wonderful friendly service. We are yachtsmen but I believe anyone can visit. There is also a great coffee bar ( rather like Costa) on the prom (within the park) with an excellent selection of coffees and cake, + excellent Wi-Fi.

We tried dinner in the hotel restaurant but the meat dish with veg and mash was very disappointing. The mash was very thin on the plate as were the veg. Tried the Tirimisu desert but sadly it tasted if plastic cream…..